Rachel Dombard
Broadview Heights,Ohio
Summary
Detail-oriented sales administrator with over five years of experience in customer support and administrative roles. Adept at generating accurate proposals and contracts, ensuring timely order fulfillment, and enhancing team productivity through effective communication and problem-solving.
Overview
20
20
years of professional experience
Work History
Sales Administrator
Alta Equipment Company
Bedford, OH
04.2021 - 07.2026
- Managed customer inquiries and supported resolution of issues to maintain satisfaction.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Recorded accurate and efficient records in customer database.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Assembly Line Worker
Vitamix
Strongsville, OH
08.2016 - 03.2021
- Operated assembly line machinery to ensure efficient production of high-quality products.
- Collaborated with team members to maintain a steady workflow and meet daily production goals.
- Inspected finished products for quality assurance, ensuring compliance with safety standards.
- Trained new employees on assembly processes, enhancing team performance and productivity.
- Assisted in troubleshooting equipment issues, contributing to uninterrupted operational flow.
- Maintained organized workstations, ensuring adherence to cleanliness and safety protocols.
Crew Trainer
McDonald's
Grafton, OH
06.2006 - 08.2014
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Education
Bachelor of Arts - Digital Marketing
Indiana Wesleyan University
Marion, IN08-2020
Bachelor of Arts - Art History
Kent State University
Kent, OH12-2013
Timeline
Sales Administrator
Alta Equipment Company
04.2021 - 07.2026
Assembly Line Worker
Vitamix
08.2016 - 03.2021
Crew Trainer
McDonald's
06.2006 - 08.2014
Bachelor of Arts - Digital Marketing
Indiana Wesleyan University
Bachelor of Arts - Art History
Kent State University