Rachel Drake
Bloomington Dental Group
Bloomfield,IN
1
Certification
27
years of professional experience
Experienced dental hygienist known for strong organizational skills, leadership qualities, and mentoring junior staff. Focused on promoting patient satisfaction and maintaining a safe clinical environment through effective communication and streamlined processes, while providing the best possible care for patients.
Work History
Dental Hygienist
18 Years- Utilized advanced dental imaging technologies for accurate diagnostics and treatment planning.
- Collaborated with dentists to optimize patient care and enhance treatment outcomes.
- Developed customized periodontal therapy programs based on individual patient assessments.
- Streamlined appointment scheduling processes to improve patient flow and reduce wait times.
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
- Promoted a welcoming environment by maintaining a clean and organized workspace, leading to increased patient satisfaction rates.
- Managed inventory of dental supplies and equipment, reducing costs through strategic purchasing decisions.
Dental Hygienist
1 Year 4 Months- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Cleaned patients' teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Mentored junior hygienists in best practices and patient management techniques.
Front of House Manager, Bar, Wait Staff
6 Years 6 Months- Supervised daily front of house operations, ensuring efficient service and optimal guest satisfaction.
- Trained and mentored staff on customer service protocols and operational standards to enhance performance.
- Resolved guest complaints swiftly, fostering a positive dining experience and encouraging repeat business.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
Education
Associate of Science - Dental Hygiene
Skills
Periodontal therapy
Periodontal maintenance
Infection control
Local anesthesia administration
Ultrasonic instrumentation
Diagnostic imaging
Sealant application
Instrument sterilization
Dental procedure assistance
Comprehensive dental support
Task prioritization
Organizational skills
Vendor communication
Certification
Registered Dental Hygienist, Licensed to administer local anesthetic
Timeline
Dental Hygienist
Southern Indiana Smiles
06.2023 - 10.2024Read More
Dental Hygienist
Bloomington Dental Group
08.2008 - CurrentRead More
Front of House Manager, Bar, Wait Staff
Outback Steakhouse
01.2000 - 07.2006Read More
University of Southern Indiana
Associate of Science from Dental Hygiene
Read More