Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Rachel Duncan-Creger

Winchester,CA

Summary

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Seeking an entry-level position working as a speech language pathology assistant. Compassionate professional in the field of communication disorders with specialized abilities in speech sound disorders, language development, and alternative communication methods. Excel in active listening, empathy, and clear communication, ensuring successful outcomes for clients with diverse needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service/Cashier

The Home Depot
10.2017 - Current
  • Cashier responsible for training newly hired cashiers, work closely with pro customers, bilingual and translate throughout the store as needed, set up pro rewards accounts, top credit cashier in the store and provide elevated customer service.

Office Manager

Concept Coatings Design Co.
12.2023 - 09.2024
  • Managed all office duties, including customer service, accounting, payroll, human resources, order processing, client set-up and pricing. Worked closely with all clients to ensure timely service. Key-holder and signer on company bank account. Managed all operations throughout the business while CEO was unavailable.
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ensured compliance with applicable laws regarding employment practices.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Resolved customer inquiries and complaints requiring management-level escalation.

SLPA College Fieldworker

Murrieta Unified School District
Murrieta, CA
03.2024 - 06.2024
  • Worked as an SLPA intern under the supervision of two SLPs. Assisted with organizing lesson plans and documenting progress. Performed therapy sessions with 80+ children ages 4-11 (Child Development Center and Pre-Kindergarten-5th Grade, some bilingual, and many with special needs). Worked primarily in group sessions working on articulation, fluency, and speech disorders.

Education

Slpa College Fielwork Experience - Speech Language Pathology/Communication Disordersr

Loma Linda University
Loma Linda, CA
06.2024

Bachelor of Arts - Speech Language Pathology

Cal State San Marcos
San Marcos, CA
08.2023

Associate of Arts - Communication

Mt. San Jacinto College
Menifee, CA
05.2021

Skills

  • Strong communication skills
  • Multi-tasking
  • Composed
  • Professional
  • Bilingual
  • Working with children
  • Working with children with disabilities
  • Customer Service
  • Payment Collection
  • Order coordination
  • Cash Handling
  • POS System Operation
  • Positive and professional
  • Product Knowledge
  • Instructional skills
  • Active Listening
  • Speech-language pathology

Certification

Speech Language Pathology Assistant, 08/01/24, Speech-Language Pathology, Audiology and Hearing Aid Dispensers Board – California

Volunteer Experience

  • Volunteer and Teacher’s Aid - Lee Elementary School, Los Alamitos, CA, 09/01/09 - 06/30/16 - Worked with teachers and children in kindergarten to 5th grade. Assisted teachers with various duties including grading, reading with children, and preparing activities and projects. Acted as chaperone for many off-campus school field trips.
  • PTA Board Member/Lee Elementary School, Los Alamitos, CA - 08/01/13 - 06/30/16 - Acted as financial secretary for Lee Elementary School PTA. Handled and processed all monies and accounting for PTA. Chaired school events such as fundraisers, book fairs, carnivals, and festivals.

Timeline

SLPA College Fieldworker

Murrieta Unified School District
03.2024 - 06.2024

Office Manager

Concept Coatings Design Co.
12.2023 - 09.2024

Customer Service/Cashier

The Home Depot
10.2017 - Current

Slpa College Fielwork Experience - Speech Language Pathology/Communication Disordersr

Loma Linda University

Bachelor of Arts - Speech Language Pathology

Cal State San Marcos

Associate of Arts - Communication

Mt. San Jacinto College
Rachel Duncan-Creger