Rachel Earley
Chatsworth,GA
Summary
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Retail Operations Manager & Buyer
Hamilton Medical Center
01.2016 - Current
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
- Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
- Contributed to leadership team for implementing company policies and procedures.
- Directed training and performance monitoring for fifteen to twenty staff members.
- Determined layout of store merchandise for visual appeal to consumers.
- Supported human resources by responding to candidates and prescreening, interviewing and hiring team members.
- Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Exceeded revenue goals on consistent basis, resulting in commendation from management.
- Oversaw packaging and delivery of purchased merchandise to respective facilities with zero discrepancies.
- Reduced workflow downtime by ordering supplies and organizing stock to meet demand.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Mitigated business risks by working closely with staff members and assessing performance.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Oversee Hamilton's Associate Recognition Program and Events Planning Team
Human Resources Recruiter
Advent Health Gordon
04.2014 - 01.2016
- Recruited talented, diverse and qualified candidates for employment.
- Developed tools to help individual departments and business units achieve goals in fostering culture of diversity and inclusion.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Conducted candidate interviews and performed background checks and verification.
- Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Created internal posting and advertisements while overseeing employment website.
- Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Collaborated with HR director to develop and integrate workforce planning, analysis and solutions.
- Helped set up medical, dental and life insurance benefits to facilitate employee on-boarding process.
- Worked on special HR projects to promote and enhance services offered.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and monitored employee recognition programs.
Executive Assistant to the Chief Executive Officer
Boys & Girls Clubs Of Gordon, Murray & Whitfield C
03.2010 - 04.2014
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Created expense reports, budgets, and filing systems for management team.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Used advanced software to prepare documents, reports, and presentations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Coordinated events and worked on ad hoc projects.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Wrote reports, executive summaries and newsletters.
- Grant writing and reporting
Education
Bachelor of Science - Business Administration And Project Management
Colorado Technical University
Colorado Springs, COSkills
- Inventory Ordering
- Shrink Reduction
- Display Creation
- Retail Management
- Personnel Training and Development
- Retail Merchandising
- Operations Oversight
- Inventory Control
- Program Administration
- Process Improvements
- Store Planning
- Profit Maximization
- Team Leadership
- Operational Efficiency
- Vendor Relations
- Sales Analysis
- Visual Merchandising
- Budget Planning
- Business Forecasting
- Capital Spending
- Financial Administration
- Event Planning
- Associate Recognition
Timeline
Retail Operations Manager & Buyer
Hamilton Medical Center
01.2016 - Current
Human Resources Recruiter
Advent Health Gordon
04.2014 - 01.2016
Executive Assistant to the Chief Executive Officer
Boys & Girls Clubs Of Gordon, Murray & Whitfield C
03.2010 - 04.2014
Bachelor of Science - Business Administration And Project Management
Colorado Technical University
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