RACHEL E. BROOKS
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Harbor Freight Tools USA
North Bergen, NJ
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Assistant Coordinating Manager
Kings County Hospital Center
Brooklyn, NY
10.2020 - 09.2021
- Promoted a culture of continuous improvement by encouraging open communication channels among team members for sharing ideas and best practices.
- Established team priorities, maintained schedules and monitored performance.
- Coordinate, prepare and facilitate orientations for incoming medical students
- Ensure that all third and fourth year medical students are registered for the suitable rotations
- Coordinate all lectures and meetings with students and Attendings in the Psychiatry department
- Manage electronic filing systems such as evaluation and attendance records
Sales Associate/Head Cashier
Modell's Sporting Goods
Brooklyn, NY
06.2017 - 08.2019
- Trained ten new employees on company policies for customer service and processed shipments
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Bachelors of Arts -
Stony Brook University
Stony Brook, NY08.2019
Skills
- Strong interpersonal and communication skills
- Team leadership
- Recruiting and interviewing
- Excellent clerical/administrative skills
- Staff training and development
- Workload management
- Employee scheduling
Timeline
Assistant Manager
Harbor Freight Tools USA
02.2022 - Current
Assistant Coordinating Manager
Kings County Hospital Center
10.2020 - 09.2021
Sales Associate/Head Cashier
Modell's Sporting Goods
06.2017 - 08.2019
Bachelors of Arts -
Stony Brook University