Rachel Ellis
Nixa,MO
Summary
Detail-oriented professional with extensive experience in team management and operational efficiency. Proven ability to schedule team members effectively, manage inventory, and oversee vendor relations while ensuring compliance with store standards. Highly organized with strong computer skills, adept at daily bookkeeping and payroll management, and capable of stepping into other roles as needed. A team player who thrives in both group settings and independent tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Casey's General Store
03.2012 - 02.2022
- Do all book work
- Make schedule
- Handle all money
- Check in vendors and file invoice
- Maintain team, do all hiring for the store
- Order for the store
- Lottery Audit
- Cigarette Audit
- Do payroll
- Tracked sales performance
- Developed strong relations with customers and vendors on behalf of the organization
- Determined staffing and scheduling requirements
- Trained and mentored all staff
Accounts Receivable and Collections Coordinator
Ozarks Coca-Cola/Dr Pepper Bottling Company
02.2022 - 07.2024
- In my position on a daily basis I apply payments to accounts, such as ACH, checks, and credit card payments. I work with customers to resolve discrepancies on invoices and payments that may have been applied incorrectly. I assist customers to sign up on out payment portal. I work with stores on short paid invoices they have discrepancies on such as pricing and unauthorized products. I will use these store portals to make necessary disputes that will include documentation to back up why I have disputed the invoice.
- Assisted customers in signing up for the online payment portal.
- Worked with customers to resolve short or unpaid invoices.
- Monitored aging accounts to identify overdue accounts for follow-up.
- Maintained accurate and organized records of bigger accounts.
Emerging Store Manager
Walgreens
06.2024 - Current
- Manage daily operations of the store, maintaining a clean, safe environment for customers and employees.
- Assist in inventory counts/adjustment and scanning the store for out of stock product.
- I have completed opening and closing procedures, cash count, and ordering
- Rotated merchandise and displays to feature new products and promotions.
- Addressed customer complaints promptly and professionally.
- Created weekly schedules for front end employees, taking into account customer traffic and employee strengths.
- Make adjustment to all employee timecards and approve payroll for employees.
- Assisted with task in pharmacy.
- Update the story board weekly. Information includes sales, scores, and comparisons with last years numbers.
- Assisted in recruiting and hiring of team members.
- Unload truck and stock shelves with merchandise.
Education
High school or equivalent -
Nixa High School
05.2011
Skills
- Inventory
- Training
- Scheduling
- Payroll
- Retail sales
- Microsoft Word
- Word
- Inventory Management
- Team Building
- Time management
- Customer service
- Store Management Experience
- Retail Management
- Merchandising
- 10 key calculator
- Leadership (3 years)
- Bookkeeping
- Planograms
- Recruiting
- Cash Handling
- Management
- Assistant Manager Experience
- Inventory control
- Supervising experience
- English
- Accounts Receivable
- Accounting
- Microsoft Excel
- ACH
- Accounts Payable
- ADP
- Payroll management
- Customer relations
- Multitasking and organization
- Team leadership
- Friendly and positive
Certification
Food Handler Certification
Assessments
- Sales skills — Proficient
- June 2021
- Influencing and negotiating with customers
- Full results: Proficient
- Customer focus & orientation — Proficient
- Responding to customer situations with sensitivity
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Servsafe
Timeline
Emerging Store Manager
Walgreens
06.2024 - Current
Accounts Receivable and Collections Coordinator
Ozarks Coca-Cola/Dr Pepper Bottling Company
02.2022 - 07.2024
General Manager
Casey's General Store
03.2012 - 02.2022
High school or equivalent -
Nixa High School