Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Rachel Ellis

Lexington,SC

Summary

Dental industry professional with 18+ years of experience supporting a high-volume general dentistry practice in Columbia, SC.

Deep expertise in dental products, workflows, patient communication, and practice operations. Proven ability to educate, influence purchasing decisions, build long-term professional relationships, and serve as a trusted liaison between dentists, statt, vendors, and patients.

Seeking to leverage clinical insight and relationship-driven strengths in a dental sales role.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Expanded Functions Dental Assistant

Metropolitan Dental Institute
09.2007 - Current

Education

Expanded Functions Dental Assisting Diploma - Dental Assisting

Midlands Technical College
West Columbia, SC
08.2007

Associate of Arts -

Midlands Technical College
West Columbia, SC
05.2006

Skills

  • Dental Product Knowledge (Instruments, Materials, Equipment)
  • Relationship Building & Account Support
  • Product Education & Demonstration
  • Practice Workflow Optimization
  • Consultative Communication
  • Vendor & Rep Collaboration
  • Purchasing & Inventory Management
  • Patient & Provider Education
  • Objection Handling (Cost, Comfort, Compliance)
  • Time Management & Territory Awareness
  • CRM & Documentation

Additional Information

  • Served as a trusted clinical and operational partner to the dentist for over 18 years, contributing to consistent patient retention and practice growth.
  • Educated patients on treatment options, procedures, and product-related benefits, increasing case acceptance through clear, empathetic communication.
  • Acted as a key liaison between the practice and dental supply representatives, evaluating products, providing feedback, and influencing purchasing decisions.
  • Demonstrated and explained dental products, materials, and technologies to patients and staff, translating technical features into practical benefits.
  • Managed inventory and ordering, ensuring cost-effective purchasing and familiarity with pricing, vendor relationships, and product comparisons.
  • Built long-term relationships with patients, vendors, and industry representatives through trust, consistency, and professionalism.
  • Identified workflow inefficiencies and collaborated with the dentist to improve patient experience and operational effectiveness.
  • Trained and mentored new staff, reinforcing product usage, best practices, and patient communication standards.

Certification

  • CPR / OSHA / Infection Control
    Certifications
  • Continuing Education in Dental Products, Procedures & Technologies

Timeline

Expanded Functions Dental Assistant

Metropolitan Dental Institute
09.2007 - Current

Expanded Functions Dental Assisting Diploma - Dental Assisting

Midlands Technical College

Associate of Arts -

Midlands Technical College
Rachel Ellis