Rachel Ellison
Florence,South Carolina
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrates willingness to go above and beyond by taking on additional responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Customer Service Representative
Engineered Foam Packaging
07.2024 - Current
- Responded to customer requests for products, services, and company information.
- Acting Supervisor that provides backup support for customer service, shipping, receiving, purchasing, and procurement.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Create purchase orders for customers orders.
Purchasing Buyer
PCC Aerostructure (Wyman Gordon)
06.2021 - 05.2024
- Create and email purchase orders to vendors and suppliers for goods and services that's needed to support two facilities.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Communicate invoice and purchase order discrepancies to the vendors and suppliers.
- Maintained complete documentation and records of all purchasing activities.
Scheduler/Material Coordinator
Trane Technologies
06.2019 - 06.2021
- Create the production schedule for the Fabrication area.
- Send production and sales orders to multiple machines base on customer sales orders
- Followed standard operations procedures when scheduling orders to eliminate scrap and delays in production.
- Work closely with the sales team to ensure that orders are shipped on time without any delays.
- Communicate manpower, machinery downtime, and material issues to the management team
- Completed daily cycle counts and full inventory audits every week.
Sales Associate
Footlocker
09.2017 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Materials Coordinator
GE Healthcare
06.2017 - 05.2018
- Support production operations through material planning, ordering, receiving, and delivery
- Utilize Materials Replenishment Planning (MRP) system to move inventory and finish goods
- Generate pick and pack list for stockroom personnel to ship international and domestic orders
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing
- Completed daily cycle counts and full inventory audits.
Shift Planner/Scheduler
Continental Tire
05.2015 - 06.2017
- Adapt the Daily Production Plan to changes throughout the shift
- Prepare the Production scheduled in accordance to the constrains (tooling, machinery and personal availability) in the hot prep area.
- Implement corrective actions in case of deviations; provide feedback and reports about established actions
- Used SAP to conduct inventory, change order quantities and export production reports.
- Perform cycle counts and audits.
- Worked directly with the production management team to resolve production scheduling issues and conflicts.
- Recognized potential issues with inventory and quality control and engineered changes.
Visual Inspector
Continental Tire
02.2013 - 05.2015
- Trained new employees to inspect a quality tire according to the company's standards
- Performed tire inspections to adherence to rules, standards or regulations.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Trained other workers in inspection.
- Assisted in developing the work instructions for the inspectors.
- Provided feedback to production team regarding product quality.
- Followed standard operating procedures for inspections.
Inventory Analyst
Thompson Construction
10.2010 - 01.2013
- Performs data entry on various PFEP functions such as lead time, transit time and shipping containers specification
- Perform receipt audits as part of facilities IRA process
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement
- Received incoming shipments, compared contents against associated records and transmitted to proper department
- Conducted research to address shipping errors and packaging mistakes
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Inventory Control Specialist/Material Handler
Honda of South Carolina
09.2002 - 03.2009
- Control inventory using inventory tools (GPCS and Business Objects).
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Assisted the Purchasing Department with the tracking of parts.
- Completed daily cycle counts to maintain accuracy of records.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Used equipment like forklifts and pallet jacks to move inventory.
Education
High School Diploma -
South Florence High School
Florence, SC06-1998
Skills
- Product Knowledge
- Data Collection
- Microsoft Office Suite
- Scheduling
- Paperwork Processing
- Report Generation
- Data Entry
- Document Control
- Shipping procedures understanding
Timeline
Customer Service Representative
Engineered Foam Packaging
07.2024 - Current
Purchasing Buyer
PCC Aerostructure (Wyman Gordon)
06.2021 - 05.2024
Scheduler/Material Coordinator
Trane Technologies
06.2019 - 06.2021
Sales Associate
Footlocker
09.2017 - Current
Materials Coordinator
GE Healthcare
06.2017 - 05.2018
Shift Planner/Scheduler
Continental Tire
05.2015 - 06.2017
Visual Inspector
Continental Tire
02.2013 - 05.2015
Inventory Analyst
Thompson Construction
10.2010 - 01.2013
Inventory Control Specialist/Material Handler
Honda of South Carolina
09.2002 - 03.2009
High School Diploma -
South Florence High School
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