Rachel Emery

• Works collaboratively and manages deadlines through project management.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Displays strong leadership skills by managing projects from start to finish with team of 10 people.
• Possesses extensive knowledge in data entry, analysis and reporting.

• Managed and supervises DHHS Therapeutics team of about 10 Analytics and Inventory managers.
• Transcribed copious notes during meetings with both staff and stakeholders.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Gained strong leadership skills by managing projects from start to finish.

• Managed over 50 calls per day via multi-line phone system, routed calls, delivered messages to staff and greeted visitors
• Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
• Screened visitors and issued badges to maintain safety and security
• Monitored office calendars to plan meetings, activities and travel to maximize productivity
• Followed all necessary Department of Defense (DoD) organizational templates and security procedures
• Executed record filing system to improve document organization and management
• Created detailed expense reports to facilitate reimbursement for business expenses incurred
• Booked airfare, hotel and ground transportation to coordinate office travel
• Restocked supplies and submitted purchase orders to maintain stock levels
• Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.

• Screened over 50 calls and emails per day and responded accordingly to support executive correspondence
• Organized and coordinated conferences and monthly meetings
• Processed travel expenses and reimbursements for executive team and senior management group
• Answered high volume of phone calls and email inquiries
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
• Promoted team productivity by keeping supplies organized and well-stocked
• Handled incoming and outgoing mail, email and faxes.

• Answered and routed multi-line phone system of over 60 client calls per day
• Executed record filing system to improve document organization and management
• Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient
• Restocked supplies and submitted purchase orders to maintain stock levels
• Scheduled office meetings and client appointments for staff teams
• Monitored office calendars to plan meetings, activities and travel to maximize productivity
• Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
• Set up conference rooms, technology and materials to facilitate meetings
• Edited documents to improve accuracy of language, flow and readability.

· Updated daily tasks into Microsoft SharePoint

· Communicated daily with DOD customers via Outlook

· Utilized PowerPoint to edit and print media labels

· Fulfilled photocopying requests from DOD customers

· Trained new-hires the Standard Operating Procedures (SOPs)of daily replication and distribution functions

· Received and fulfilled replication requests from DoD customers

· Utilized media replicators to burn copies of various types of media, such as CDs and DVDs

· Packaged and shipped completed replications to customers via CONUS and OCONUS

· Acknowledged completed requests to the customers

· Adhered to all classification rules when replicating, packaging and shipping media requests