Rachel Ennis
Jacksonville,NC
Summary
Constantly building relationships with customers to be able to build that trust to ensure they will keep coming back and continuing to get great service. I am coming from a retail background so customer service and pleasing the customer is always my top priority.
Overview
5
5
years of professional experience
Work History
Beauty
Target
State College, PA
06.2017 - 12.2019
- Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
- Maintained accurate inventory and sales records for department.
- Educating guests on skin care and cosmetic products.
- Time management to efficiently finish all work before the end of my shift.
Product Operations Manager
Old Navy
Garland, TX
03.2021 - 04.2022
- Time management, processing shipment in a timely manner to be able to open on time
- Cash handling, balancing drawers, ordering money
- Customer servicing, giving every customer the best care by accommodating to their needs
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Filing paperwork, handling company phone calls/meetings.
- Managing incoming phone calls and hold lines in a timely manner.
Sales Associate
Old Navy
Garland, TX
02.2020 - 03.2021
- Maintain store/company standards
- Train new employees
- Get customers in and out of the store in a timely manner by assisting them on the sales floor, and by also getting them through the line at the registers
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
Beauty
Target
Jacksonville, NC
08.2022 - Current
- Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
- Maintain a clean environment.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Cross trained in every department
- Able to complete any task with very minimal supervision, communicate when I am in need of help.
Education
High School Diploma -
State College Area High School
State College, PA 06.2019 - 06.2019
Accounting
Liberty University
Lynchburg, VA 09.2022 - Current
Skills
Cash HandlingRetail ManagementRetail SalesMerchandisingSales ManagementInventory ControlPricingTime managementCommunication skillsTeam ManagementManagementStore Management ExperienceProduct ManagementBusiness managementSales administrationPayroll
Documentation and reporting
Administrative support
Dependable and Responsible
Timeline
Accounting
Liberty University
09.2022 - Current
Beauty
Target
08.2022 - Current
Product Operations Manager
Old Navy
03.2021 - 04.2022
Sales Associate
Old Navy
02.2020 - 03.2021
High School Diploma -
State College Area High School
06.2019 - 06.2019
Beauty
Target
06.2017 - 12.2019