Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Falu

Haines City

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Warehouse Worker /Customer Service Representative

Amazon
Orlando
09.2020 - 02.2025
  • Processed returns of defective merchandise as required.
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints promptly and efficiently.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Accounting Assistant

MAMADO LLC
Sanford
02.2023 - 11.2023
  • Answered questions from customers regarding their billing or payment status.
  • Researched discrepancies between invoices, purchase orders, packing slips.
  • Assisted with accounts receivable activities such as invoicing, collections, and deposits.
  • Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
  • Assisted with payroll processing by entering employee hours into the system.
  • Received payments from customers via cash, check and credit cards to pay company invoices.

Education

BBA - Accounting

Interamerican University of Puerto Rico
Puerto Rico
06-2025

Skills

  • Financial analysis
  • Data entry
  • QuickBooks proficiency
  • Invoice processing
  • Customer service
  • Problem solving

Timeline

Accounting Assistant

MAMADO LLC
02.2023 - 11.2023

Warehouse Worker /Customer Service Representative

Amazon
09.2020 - 02.2025

BBA - Accounting

Interamerican University of Puerto Rico

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