Rachel Fleenor
Kingsport,TN
Summary
As an Assistant Store Manager at Dick’s Sporting Goods, I excelled in staff supervision which mainly consistent of high school and college kids. Expertise in relationship management and strong critical thinking ensured that effective teams and relationships are being built. I am a Detail-oriented team player with strong organizational skills with ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Dick’s Sporting Goods
06.2019 - Current
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations..
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Proven ability to learn quickly and adapt to new situations.
Retail Sales Associate
American Eagle Outfitters, Inc
07.2019 - 07.2020
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Team Member
Pal's
05.2015 - 08.2017
- Collaborated with team members to complete orders.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Bachelor Of Business Administration - Human Resources Development
East Tennessee State University
Johnson City, TN05.2022
Associate Of Science - General
Hiwassee College
Madisonville, TN05.2019
Skills
- Customer Service
- Goals and performance
- Staff Supervision
- Relationship building and management
- Active Listening and Communication
- Organization and Time Management
- Strong critical thinking capabilities
Timeline
Retail Sales Associate
American Eagle Outfitters, Inc
07.2019 - 07.2020
Assistant Store Manager
Dick’s Sporting Goods
06.2019 - Current
Team Member
Pal's
05.2015 - 08.2017
Bachelor Of Business Administration - Human Resources Development
East Tennessee State University
Associate Of Science - General
Hiwassee College
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