Rachel Flores
Ontario,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Clinical Nurse Team Lead
Dr. Mary C. Cerni
Placentia, CA
07.1999 - 06.2023
- Collaborated with physicians, nurses and other healthcare professionals to ensure patient care was delivered in a timely manner.
- Performed quality assurance reviews of medical records and documentation.
- Coordinated patient care plans with multidisciplinary teams.
- Served as a liaison between the clinical team and administrative leadership.
- Addressed patient concerns or complaints in a timely manner.
- Reviewed all incoming orders from physicians for accuracy before entering into system.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Provided patients and loved ones with information about conditions, treatments, possible outcomes and at-home care.
Certified Medical Assistant
Diamond Bar Medical Group
Diamond Bar
05.1997 - 07.1999
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Education
Bachelor of Science - Nursing
West Coast University
Ontario06-2024
Associate of Arts - Mathematics and Computer Science
Chaffey College
Rancho Cucamonga, CA05-2019
Skills
- Patient Care
- Clinical Leadership
- Clinical Quality Improvement
- Care Planning
- Resource Allocation
- Interdisciplinary Collaboration
Timeline
Clinical Nurse Team Lead
Dr. Mary C. Cerni
07.1999 - 06.2023
Certified Medical Assistant
Diamond Bar Medical Group
05.1997 - 07.1999
Bachelor of Science - Nursing
West Coast University
Associate of Arts - Mathematics and Computer Science
Chaffey College
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