Summary
Overview
Work History
Education
Skills
Timeline
Generic

RACHEL FLORES

Amarillo

Summary

Excellent time management, prioritization, and relationship-building abilities. Reliable and efficient Individual who is proactive in providing high-quality customer-centered care. A responsible team member who is always willing to take on more responsibilities.

Overview

4
4
years of professional experience

Work History

Guest Service Representative

TootnTotum
04.2024 - 01.2025


  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

Patient Care Technician, Emergency Department

BSA Hospital
07.2023 - 03.2024
  • Assisted with patient admissions, discharges, and transfers to improve team efficiency
  • Acknowledged and provided necessary attention to the patient's and family's immediate needs and concerns
  • Took calls from patients in need of assistance, assessed their needs, and provided qualified assistance
  • Double-checked supply availability and set up instruments in the [Emergency Department] patient rooms
  • Kept an eye on patients' comfort and safety to alert doctors to any abnormalities or changes in their response during examinations and tests
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations
  • Assisted doctors with patient examinations by taking vital signs such as blood pressure, height, weight, and blood pressure
  • Organized and replenished unit supplies to keep the team ready for expected demands
  • Assisted with daily living activities such as personal hygiene, feeding, and ambulation
  • Provided first-aid treatment and life support to people who were ill or injured
  • Took vital signs from patients and reported them to the staff nurse or physician, noting any differences from previous measurements

Housekeeper

BSA Hospital
10.2022 - 06.2023
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
  • Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me
  • Disinfected and mopped the bathrooms to keep the facilities sanitary and clean
  • Changed the bed linens and gathered the soiled linens to be washed
  • Worked as part of a team of [2-4] employees to service [40] [Emergency Department] rooms on a daily basis

Cashier

Burlington
07.2021 - 12.2021
  • Processed new orders quickly and accurately, completing [30]+ daily transactions
  • Help customers by guiding them and answering their questions
  • Am in charge of issuing receipts, refunds, change, and tickets
  • Checked customer prices and processed sales by scanning barcodes
  • Put things on shelves and organize them
  • Collaborated with [managers] to resolve issues and address customer concerns
  • Label items with accurate prices and make sure that any price changes are handled quickly
  • Wrapped and bagged items for customers to protect them from damage and make them easier to transport
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
  • Assist with duties in other areas of the store, such as fitting room monitoring and bagging and carrying out customers' purchases
  • Restocked, arranged, and organized merchandise in the front lanes to increase product sales

Education

High School -

Premier High School
Amarillo, TX
01.2022

Skills

  • Emergency calls
  • Direct patient care
  • Adaptable
  • Patient
  • Problem solving
  • Team oriented
  • Effective communication

Timeline

Guest Service Representative

TootnTotum
04.2024 - 01.2025

Patient Care Technician, Emergency Department

BSA Hospital
07.2023 - 03.2024

Housekeeper

BSA Hospital
10.2022 - 06.2023

Cashier

Burlington
07.2021 - 12.2021

High School -

Premier High School

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RACHEL FLORES