Summary
Overview
Work History
Education
Skills
Timeline
Customer Service

Rachel Foster

Freelancer
Palmetto,FL

Summary

Dedicated, adaptable professional with a proactive attitude and a quick learning ability. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

19
Years of experience

Work History

Graphic, Web Design & Social Media Creator

3 Years 8 Months
Freelancer | Palmetto, FL | 02.2023 - Current
  • Created logos, branding materials, business cards, and websites for various clients to support visual identity.
  • Designed graphics and marketing assets for social media campaigns to support engagement and brand visibility.
  • Developed social media content to support employer brand presence across platform channels.
  • Edited photos, videos, and graphics with Canva and Adobe tools for marketing use.
  • Used WordPress, Illustrator, Photoshop, and InDesign to deliver polished design solutions.
  • Worked with clients to match voice, tone, and visual style across deliverables.

Food Service

5 Years 1 Month
Manatee County School Board | Palmetto, FL | 08.2015 - 09.2020
  • Prepared and served school breakfast and lunch, ensuring timely meal delivery for students. Created salads and sandwiches to meet diverse dietary preferences. Conducted post-service cleanup to maintain kitchen hygiene and readiness for next service.
  • Ensured compliance with all health and safety regulations relating to food service operations.
  • Ensured compliance with applicable laws regarding health codes or fire regulations when selecting venues or coordinating food service.
  • Developed, implemented and monitored food service policies and procedures.

Receptionist

1 Year 4 Months
Manatee County Tax Collector | Bradenton, Florida | 01.2014 - 05.2015
  • Strong customer service supported smooth operations at the county tax collector service counter.
  • Directed walk-in visitors to appropriate tax collector services, enhancing service accessibility.
  • Welcoming visitor support created positive front desk interactions.
  • Efficient appointment scheduling kept driver's license and tax services organized.
  • Accurate document review supported clerk processing and proper visitor routing.
  • Orderly front desk materials, forms, and supplies supported daily office readiness.
  • Responded courteously to routine questions, resolving customer needs efficiently.
  • Maintained a neat reception area presentation, ensuring a professional office appearance.

Coordinated front-desk traffic flow, check-in processing, document filing, printer support, change box handling, deposit reconciliation, delivery receipt, and routine office administration to maintain smooth daily operations. Partnered with the cash room associate to review prior business day deposits and confirm balance accuracy. Managed delivery sign-offs and routine office support tasks to keep records and workflow organized.

Customer Service Associate

1 Year 2 Months
JC Penny Co | Bradenton, Florida | 10.2012 - 12.2013
  • Resolved shopper questions with clear product and store policy information.
  • Enhanced guest wayfinding to departments, fitting rooms, and merchandise locations, improving customer navigation experience.
  • Supported easy shopping by restocking shelves and arranging displays.
  • Maintained a clean and organized sales floor by arranging merchandise and ensuring accessibility for customers. through merchandise recovery and upkeep support.
  • Delivered visual merchandising support across customer service areas, including dressing mannequins, building displays, moving merchandise, and installing fixtures on the sales floor.
  • Strengthened store presentation by supporting customer service and visual merchandising tasks, enhancing overall shopping experience.

Customer Service Associate

3 Years 1 Month
JC Penny | Bradenton, Florida | 11.2007 - 12.2010
  • Assisted customers in fitting room and ensured organized, accessible merchandise on sales floor.
  • Processed sales as a cashier.
  • Updated merchandise labels for pricing team, ensuring accuracy to enhance customer shopping experience.
  • Supported store manager and department supervisors by moving merchandise and assembling fixtures to optimize store layout.
  • Handled incoming truck freight by unloading shipments, processing merchandise, and distributing items to departments on the sales floor and in the stockroom.

Education

Certificate - Graphic Design Support

State College of Florida | Bradenton, FL | 12-2022

Certificate - Photography

New York Institute Of Photography | New York, NY | 05-2007

High School Diploma

American High School | Lansing, IL | 06-2001

Skills

Customer service
Creative problem-solving
Time management skills
Adaptable and detail-oriented
Dedicated team player
Time management
Verbal and written communication
Security awareness
Clerical support
Greeting and seating clients
Multitasking and prioritization
Organization skills

Timeline

Graphic, Web Design & Social Media Creator
Freelancer
02.2023 - Current
Food Service
Manatee County School Board
08.2015 - 09.2020
Receptionist
Manatee County Tax Collector
01.2014 - 05.2015
Customer Service Associate
JC Penny Co
10.2012 - 12.2013
Customer Service Associate
JC Penny
11.2007 - 12.2010
State College of Florida
Certificate from Graphic Design Support
New York Institute Of Photography
Certificate from Photography
American High School
High School Diploma
Rachel FosterCustomer Service