Rachel Fricker
Tremonton,UT
Summary
Results-driven professional with a strong background in quality control at Qpi, adept at process improvement and training. Proven ability to enhance product quality and mentor teams, fostering a culture of excellence. Skilled in recordkeeping and collaboration, leading to significant reductions in quality issues and improved operational efficiency.
Overview
4
4
years of professional experience
Work History
Quality Control Inspector
Qpi
08.2023 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Mentored junior team members on quality control techniques and methodologies, fostering a culture of continuous learning and growth within the department.
Contract Specialist
ResortCom International
10.2021 - 05.2023
- Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
- Increased productivity levels through the effective use of various software tools and applications tailored for data entry tasks.
- Played a key role in maintaining customer satisfaction by ensuring timely processing of orders, payments, refunds, or other transactional activities requiring accurate data input.
Loan Specialist
ResortCom International
04.2021 - 09.2021
- Provided exceptional customer service during collections calls, leading to positive feedback from clients and improved relationships with debtors.
- Improved cash flow for clients by successfully collecting overdue payments and reducing accounts receivable aging.
- Expedited payment arrangements with debtors using persuasive techniques while treating them fairly and respectfully.
- Decreased delinquency rates through consistent follow-ups, negotiation skills, and timely resolution of disputes.
Education
Berean Fellowship Christian School
Palmdale, CA2016
Skills
- Quality control
- Quality management
- Training and mentorship
- Recordkeeping
- Process improvement
Timeline
Quality Control Inspector
Qpi
08.2023 - Current
Contract Specialist
ResortCom International
10.2021 - 05.2023
Loan Specialist
ResortCom International
04.2021 - 09.2021
Berean Fellowship Christian School
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