Karen Garbe
Hebron, OH,United States
Summary
Professional front desk worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Associate Banker ME, JPMorgan Chase
J.P. Morgan Chase Bank
11.2016 - 03.2025
- Greeted clients in the lobby directing them to the appropriate employee or assisting them personally.
- Assisted clients with account transactions and maintenance using internal computer programs.
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Compassionately assisted clients with account transitions due to life events, while maintaining strict confidentiality regarding account information.
- Assisted clients in fee refunds and explanations of account transactions, as well as helping them to be in the correct account for their needs. This saved them money as well as maximizing the benefits available to them.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Scheduled appointments and answered questions regarding accounts, policy and basic information about Chase, in person as well as on the multi-line phone system. Managed a large volume of cash daily, performed wire transfers, printed appropriate forms and statements to assist clients.
Office assistant
Boninville Collections
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Expedited document processing with accurate data entry and timely filing.
Council President
Mountain View PTA (Volunteer)
- President oversees seven Orem schools, assists local presidents, financial reports and PTA hour reports, attend city meetings and local school meetings. Organize yearly Golden Apple award banquet for all seven schools.
President
Cherry Hill PTA
- President is in charge of the local school PTA board, runs local PTA school sponsored events, coordinates volunteers for school programs, Organizes fund raisers and book fairs for school.
Education
Utah State University
Business
Brigham Young University
undefined
University of Oregon
Bachelor of General Studies - undefined
BYU
01.2015
Skills
- Notary public
- Typing
- Phone etiquette
- Variety of computer programs including Microsoft Office suite
- Customer service
- Data entry
- Patience and empathy
- Reliability and punctuality
- 10 key
- Work ethic and integrity
- Customer assistance
Certification
- CNP - Certified Notary Public
Timeline
Associate Banker ME, JPMorgan Chase
J.P. Morgan Chase Bank
11.2016 - 03.2025
President
Cherry Hill PTA
Business
Brigham Young University
undefined
University of Oregon
Bachelor of General Studies - undefined
BYU
Office assistant
Boninville Collections
Council President
Mountain View PTA (Volunteer)
Utah State University
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