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Rachel Gardner
Sikes,LA
Summary
Professional finance leader with extensive expertise in financial management, reporting, and strategic planning. Exceptional at fostering team collaboration and driving organizational success through effective budgeting, forecasting, and compliance. Highly adaptable, with strong analytical skills and deep understanding of corporate finance principles. Known for reliability, integrity, and results-driven approach in dynamic environments.
Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
28
28
years of professional experience
Work History
Commercial Laundry Attendant
Wyatt Manor Nursing and Rehab
08.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Operated laundry machines to ensure efficient processing of linens and garments.
- Ensured quality control by inspecting all laundered items for cleanliness.
- Improved operational efficiency by organizing laundry workflow effectively.
- Maintained high standards of cleanliness, ensuring timely completion of laundry tasks.
- Sorted and categorized garments to streamline washing processes.
- Assisted in folding and pressing items to prepare them for delivery.
- Maintained an organized workspace for efficient processing of incoming and outgoing laundry items.
Billing Specialist
Hardtner Medical Center
09.2022 - 12.2023
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Optimized payment collection times by implementing effective follow-up strategies with clients.
- Handled account payments and provided information regarding outstanding balances.
- Collaborated with customers to resolve disputes.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Identified and resolved patient billing and payment issues.
Billing Specialist
Winn Parish Medical Center
04.2016 - 07.2019
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring adherence to legal standards.
- Collaborated with healthcare team to ensure billing codes were accurately applied, optimizing reimbursement from insurance companies.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
- Assisted in transition to electronic billing, reducing paper waste and improving operational efficiency.
- Increased revenue retention by setting up follow-up system for outstanding payments.
- Enhanced accuracy in patient billing through meticulous record-keeping and verification of insurance details.
- Responded to customer concerns and questions on daily basis.
- Collaborated with customers to resolve disputes.
- Generated monthly billing and posting reports for management review.
Billing Manager
Haven Home Health LLC
07.2012 - 09.2015
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Created a transparent work environment that fostered open communication between team members, promoting collaboration and problem-solving skills development.
- Maintained up-to-date knowledge of industry regulations and compliance requirements, ensuring the department remained compliant at all times.
- Improved transparency with clients through development of clear, concise billing statements, reducing inquiries and increasing customer satisfaction.
- Conducted regular analysis of billing department performance, identifying trends and areas for improvement to inform strategic planning.
- Streamlined billing process, significantly reducing errors and enhancing client satisfaction by implementing automated system for invoice generation.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Complied with established internal controls and policies.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Controller/Human Resources Manager
Brodie Buick Company
06.1997 - 04.2009
- Enhanced financial reporting accuracy by implementing robust internal controls.
- Managed month-end closing processes for timely financial reporting.
- Improved financial analysis, streamlining data collection and reporting.
- Prepared financial statements to support strategic decision-making.
- Led team of accountants, ensuring compliance with accounting standards.
- Coordinated audits with external auditors to ensure accuracy and compliance.
- Analyzed financial data to identify trends and provide actionable insights.
- Collaborated with department heads to develop and monitor budgets.
- Ensured regulatory compliance by staying updated on accounting standards.
- Increased efficiency in financial operations, automating routine tasks.
- Streamlined accounts payable and receivable processes for improved cash flow.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Managed payroll data entry and processing for 60 employees to comply with predetermined company guidelines.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Reduced month-end closing time by optimizing reconciliation procedures and improving collaboration between departments.
- Streamlined annual audit process, working closely with external auditors to ensure accurate representation of company''s financial position.
- Ensured timely financial statement preparation, allowing for better decision-making and strategic planning.
- Enhanced financial reporting accuracy by streamlining accounting processes and implementing internal controls.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Streamlined financial reporting processes, significantly reducing time required to close monthly books.
- Facilitated successful external audits, meticulously preparing all necessary documents and reports.
- Oversaw management of payroll, ensuring accurate and timely processing for all employees.
- Ensured compliance with federal, state, and local regulatory requirements by staying updated on changes in financial laws and standards.
- Coordinated with department heads to develop and monitor annual budgets, ensuring alignment with strategic goals.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Worked with 6 executives to create annual budget and track actual expenses against projected expenses.
- Oversaw accounts payable and receivable operations for automotive business with $250,000 in monthly expenses.
- Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Processed employee claims involving performance issues and harassment.
- Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
- Devised hiring and recruitment policies for 60 employee company.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Managed payroll data entry and processing for 60 employees to comply with predetermined company guidelines.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Education
High School Diploma -
Iowa Park High School
Iowa Park, TX05-1993
Skills
- Strong Verbal Communication
- Team Leadership
- Financial Statement Preparation
- Payroll Administration
- Expense control
- Month-end and year-end closings
- Effective Organizational Skills
- Active Listening
- Effective Interpersonal Communication
- HR policies and procedures
- Benefits and compensation management
- Employee relations
Timeline
Commercial Laundry Attendant
Wyatt Manor Nursing and Rehab
08.2024 - Current
Billing Specialist
Hardtner Medical Center
09.2022 - 12.2023
Billing Specialist
Winn Parish Medical Center
04.2016 - 07.2019
Billing Manager
Haven Home Health LLC
07.2012 - 09.2015
Controller/Human Resources Manager
Brodie Buick Company
06.1997 - 04.2009
High School Diploma -
Iowa Park High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 60 staff members.
- Streamlined month and year end processes.
- Successfully managed the financial aspects of dealership operations.
- Successfully navigated complex labor laws and regulations, minimizing legal risks for the organization.
- Resolved employee conflicts fairly and effectively, maintaining a positive and productive work environment.
- Administered employee benefits programs, ensuring compliance with relevant regulations and optimizing cost effectiveness.
Certification
- Microsoft Office Specialist (MOS) Certification
- Microsoft Office Specialist, Excel Associate - Microsoft.
- Certified Automotive Controller NADA
- QuickBooks Certification - Intuit QuickBooks.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceSoftware
Spreadsheets
Human Resource Information System
Languages
English
Native or Bilingual
Interests
Reading
Volunteering
Travel
Participating in community events
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