Rachel Garza
Dyersville,IA
Summary
Dynamic and results-driven professional with experience at H-E-B, excelling in order fulfillment and food safety compliance. Proven ability to enhance production efficiency and maintain workplace cleanliness. Strong teamwork and customer service skills, complemented by expertise in QuickBooks and effective time management. Committed to delivering high-quality results in fast-paced environments.
Professional with experience in veterinary client service, adept at managing front desk operations and ensuring smooth patient flow. Skilled in appointment scheduling, client communication, and handling administrative tasks. Strong focus on teamwork and adaptability, consistently delivering high-quality results that meet evolving needs. Friendly and reliable with passion for animal care and client satisfaction.
Overview
5
5
years of professional experience
Work History
Bakery Production Worker
H-E-B
09.2023 - 09.2025
- Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
- Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.
- Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
- Demonstrated adaptability by quickly learning and fulfilling various roles within the bakery operation as needed, including mixing doughs, shaping pastries, and operating ovens.
Cashier
Lowes Home Improvment
05.2021 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring all financial discrepancies were resolved promptly.
- Assisted customers with inquiries and product information to enhance shopping experience.
- Collaborated with team members to maintain a clean and organized work environment.
- Supervised daily cash operations, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers on efficient transaction procedures and customer service standards.
- Managed accounts payable and receivable processes to ensure timely and accurate financial reporting.
- Reconciled bank statements with internal records, enhancing accuracy of financial data.
- Maintained and processed invoices, deposits, and money logs.
- Established QuickBooks accounting system to reflect accurate financial records.
Receptionist
Cass County Veterinary Clinic
10.2020 - 03.2021
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Scheduled appointments and coordinated meetings for staff, optimizing daily office workflow.
- Handled multi-line phone systems, directing calls to appropriate departments with professionalism.
- Maintained accurate filing system for client records, enhancing data retrieval efficiency.
- Managed appointment scheduling and client communications to enhance operational efficiency.
- Processed patient records and billing information using veterinary management software.
- Assisted veterinarians during examinations by preparing necessary tools and maintaining cleanliness.
- Coordinated follow-up appointments and reminders to ensure continuity of care for patients.
Education
No Degree - Animal Science
Lone Star College
Montgomery, TXHigh School Diploma -
Caney Creek Highschool
Conroe, TX03-2017
Skills
- Order fulfillment
- Sanitation procedures
- Product packaging
- Workplace cleanliness
- Food safety compliance
- Teamwork and collaboration
- Telephone etiquette
- Medical recordkeeping
- Quickbooks
- Time management strength
- Store opening/closing procedures
- Customer service
Accomplishments
- Collaborated with a team of 5 in the development of Valentine's Day, Mother's Day, Thanksgiving, and Christmas operations.
Timeline
Bakery Production Worker
H-E-B
09.2023 - 09.2025
Cashier
Lowes Home Improvment
05.2021 - 05.2023
Receptionist
Cass County Veterinary Clinic
10.2020 - 03.2021
No Degree - Animal Science
Lone Star College
High School Diploma -
Caney Creek Highschool
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