Rachel Gerard
Tucson,Arizona
Summary
Dynamic sales professional with a proven track record at ADP, excelling in lead generation and client onboarding. Skilled in performance tracking and relationship building, I leverage digital sales tools to drive results and enhance client satisfaction. Motivated by challenges, I consistently achieve high sales volumes while fostering trust and collaboration.
Overview
9
9
years of professional experience
Work History
ADP Senior Digital Sales Representative
ADP
11.2023 - Current
- Generated leads through effective online advertising campaigns and social media engagement.
- Guided clients through the onboarding process upon contract signing, setting clear expectations for deliverables and timelines while fostering trust from the outset.
- Utilized analytics tools to monitor campaign performance, making data-driven adjustments as needed for maximum ROI.
- Provided exceptional post-sales support, ensuring client satisfaction and long-term retention.
Front Desk Specialist
Northwest Neuro Specialists
12.2020 - Current
- Especially skilled at cultivating excellent interpersonal relationships with medical staff, patients and family members.
- Greet and check in patients, and collect personal, medical, and insurance information.
- Verify patient appointments, insurance authorization payments and file insurance claims.
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
- Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Head Bartender
El Charro Cafe
05.2018 - 03.2020
- Provided customer service and upsold drinks and food while multi-tasking in a fast paced environment
- Collaborated with team members to provide superior service in busy and fast paced situations.
- Generated an average of $3,600 in food and beverage sales a week with the practice of upselling
Special Education Paraprofessional
Canyon Del Oro High School
10.2015 - 05.2019
- Worked with special education children between 14-21·
- Anticipated the child’s needs to assure their education was successful and on target
- Personalized each child’s lesson plan and created fun and creative content
- Maintained positive attitude and affirmatively communicated with each student
- Administered tests to class and graded papers
Education
Associate of Applied Science - Administration of Justice
Pima Community College
Tucson, AZ05.2026
High School Diploma -
Canyon Del Oro High School
Oro Valley, AZ05.2011
Skills
- Interpersonal
- Problem Solving
- Proficient in Microsoft Office
- Motivated
- Sales expertise
- Guest services
- Online sales techniques
- Excellent communication
- Performance tracking
- Relationship building
- Digital sales tools
- Teamwork and collaboration
Timeline
ADP Senior Digital Sales Representative
ADP
11.2023 - Current
Front Desk Specialist
Northwest Neuro Specialists
12.2020 - Current
Head Bartender
El Charro Cafe
05.2018 - 03.2020
Special Education Paraprofessional
Canyon Del Oro High School
10.2015 - 05.2019
Associate of Applied Science - Administration of Justice
Pima Community College
High School Diploma -
Canyon Del Oro High School
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