Rachel Gerberich
Summary
I enjoy working as part of a team to provide excellent customer service. I possess excellent computer, numeracy and literacy skills with in-depth knowledge of cash register operations. Committed to precise and efficient customer care.
Overview
6
6
years of professional experience
Work History
Front End Food Service, Cashier, and Event Server
Pennsylvania Renaissance Faire & Mount Hope Winery
08.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Volunteer at Softball Concession Stand
Elizabethtown Fastpitch Softball
04.2018 - 06.2019
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Prepped food items for later use to save staff time during busy hours.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Reconciled receipt totals with cash and credit payments to address shortages with staff members.
- Used cash register to tender change and process cash and credit card payments.
- Maintained clean, organized workspace according to operational standards.
- Loaded perishable items into climate-controlled coolers to prevent food spoilage.
Education
High School Diploma -
Elizabethtown Area High School
Elizabethtown, PA06.2024
Skills
- Serving and Bussing
- Safe Food Handling
- Stocking and Replenishing
- Daily Food Preparation
- Verbal and Written Communication
- Dependable and Cooperative
- Time Management and Prioritization
- Collaboration and Teamwork
- Cash Drawer Operations
- Inventory Management
- Cash Handling
- Ingredient and Food Preparation
Timeline
Front End Food Service, Cashier, and Event Server
Pennsylvania Renaissance Faire & Mount Hope Winery
08.2022 - Current
Volunteer at Softball Concession Stand
Elizabethtown Fastpitch Softball
04.2018 - 06.2019
High School Diploma -
Elizabethtown Area High School
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