Rachel Ghusar
Yuba City,CA
Summary
At Willow Glen Care Center, I spearheaded initiatives that significantly enhanced participant satisfaction, leveraging my expertise in mental health support and crisis intervention. My collaborative approach in designing personalized treatment plans and my adeptness in multicultural competence have been pivotal in advancing client success and program effectiveness.
A dedicated counseling professional with strong foundation in program development and client support. Proven ability to assist individuals in overcoming obstacles and achieving goals. Known for collaborative teamwork and adaptability in dynamic environments. Skilled in conflict resolution and empathetic communication.
Experienced with providing comprehensive support and guidance to clients. Utilizes effective communication techniques to build trust and rapport. Track record of developing tailored programs to meet individual needs and foster personal growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Counselor/Case Management
Willow Glen Care Center
06.2020 - Current
- Increased participant satisfaction through tailored support and guidance in various program aspects.
- Collaborated with interdisciplinary teams to design effective treatment plans for individual clients.
- Contributed to the evaluation of program effectiveness through data collection and analysis efforts.
- Addressed barriers hindering client success by identifying appropriate solutions or accommodations as needed.
- Conducted thorough assessments of client needs, creating targeted goals and objectives within their treatment plans.
- Developed strong rapport with clients, maintaining open communication channels and trust throughout the counseling process.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Maintained detailed case notes, allowing for efficient tracking of client progress over time.
- Promoted client autonomy by empowering them to take an active role in their personal growth and development.
- Managed caseloads effectively, ensuring timely follow-ups with clients to assess ongoing needs.
- Facilitated group therapy sessions, fostering a supportive environment for participants to share experiences and insights.
- Provided crisis intervention services, resulting in timely assistance and support for clients in need.
- Delivered engaging workshops on relevant topics, enhancing client understanding of key issues and strategies for success.
Education
CNA Certificate - Nursing
Butte College
Oroville, CAAssociate of Applied Science - Nursing
Butte College
Oroville, CA06-2021
High School Diploma -
River Valley High School
Yuba City, CA11-2014
Skills
- Multicultural competence
- Family engagement
- Substance abuse
- Client assessment
- Office administration
- Client advocacy
- Care planning
- Public speaking
- Crisis intervention
- Treatment Planning
Accomplishments
- Recipient of the Difference Maker Award in 2021
- Recipient of the Difference Maker Award in 2023.
- Recipient of the Difference Maker Award in 2024.
Willow Glen Care Center
Certification
- CPR/AED Certification
- First Aid Certification
- California Driver's License
- Home Health Aide (HHA) Certification
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Program Counselor/Case Management
Willow Glen Care Center
06.2020 - Current
- CPR/AED Certification
- First Aid Certification
- California Driver's License
- Home Health Aide (HHA) Certification
CNA Certificate - Nursing
Butte College
Associate of Applied Science - Nursing
Butte College
High School Diploma -
River Valley High School
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