Rachel Giamanco

• Demonstrated excellent customer service by providing friendly and helpful assistance to guests.
• Multitask effectively, including greeting guests, tearing and scanning tickets, checking IDs, and answering guest questions.
• Efficiently clean the interior and exterior of auditoriums within a time constraint.
• Operated cash register to ring up final bill and process various forms of payment.

• Serving as the first point of contact to the office; greet visitors and assist them with their inquiries.

• Assist students with general questions.
• Assist with daily office operations (copying, filing, scanning, shredding, restocking supplies, checking the mail, receiving packages, etc.)

• Assist professional staff with special projects as needed.

• Assisted call-in customers with questions and orders.
• Resolved concerns with products or services to help with retention and drive sales.
• Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.

• Was promoted to Lead a year into the job
• Showed understanding of customer's personal style and preferences when offering product advice.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
• Completed floorsets, filled floor, and rang up customers.