Rachel Gibbons
Albany,OR
Summary
Motivated and detail-oriented professional with a Bachelor of Business emphasizing Management and a proven track record in administrative support, customer service, and team coordination within education and healthcare environments. Expertise in fostering positive employee relations, maintaining accurate records, and ensuring compliance with organizational policies enhances operational efficiency. Committed to leveraging leadership and management skills to drive success in Human Resources while contributing to a collaborative and productive workplace. Eager to embrace new challenges that promote professional growth and organizational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bus Aide
School District
01.2023 - Current
- Promote a positive and inclusive environment by modeling patience, empathy, and professionalism.
- Ensure compliance with safety procedures and documentation requirements.
- Collaborate with teachers, parents, and administrators to meet student needs and maintain clear communication.
- Assisted with safe and efficient boarding of all bus passengers.
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
Pharmacy Technician
Safeway
02.2020 - 06.2023
- Trained and mentored new pharmacy team members, emphasizing accuracy, compliance, and customer care.
- Supported administrative tasks such as maintaining personnel records, scheduling, and performance tracking.
- Ensured adherence to HIPAA regulations and company safety policies.
- Communicated effectively with management to resolve workflow issues and improve team performance.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Administrative Assistant
Yavapai College
01.2018 - 12.2019
- - Organized and executed 10+ campus events, boosting student engagement by 25%.
- - Coordinated meetings, managed calendars, and supported departmental communication.
- - Tracked budgets, prepared reports, and maintained organized administrative records.
- - Assisted with recruitment activities and digital record maintenance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Business - Emphasis in Management
Yavapai College
Prescott, AZ03.2025
Skills
- Employee Relations & Team Support
- Recordkeeping
- Training & Onboarding
- Policy & Procedure Compliance
- Safety & Incident Reporting
- Communication & Conflict Resolution
- Microsoft Office & HR Software
- Parent relationship management
- Child supervision
Certification
- CPR & First Aid Certified
- HIPAA Compliance Training
Timeline
Bus Aide
School District
01.2023 - Current
Pharmacy Technician
Safeway
02.2020 - 06.2023
Administrative Assistant
Yavapai College
01.2018 - 12.2019
Bachelor of Business - Emphasis in Management
Yavapai College