Rachel Gilbert
Centreville
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
I believe education is a powerful tool that can bring positive changes in the society. I would like to apply for the Bookkeeper/Receptionist position at the Bibb County Career Academy where my administrative skills can help in providing quality education to students through a positive and friendly work environment.
Overview
21
21
years of professional experience
Work History
Medical Records Clerk/Medical Staff Services
Bibb Medical Center
11.2009 - Current
- Manage hospital receptionist area as needed, including greeting visitors and responding to telephone and in person requests for information.
- Manage and update physician credentialing files.
- Collect and deposit physician Medical Staff checks as needed.
- Prepare documents using Microsoft Office applications including Word and Excel.
- Coordinate and take minutes of Medical Staff and Utilization Review meetings.
- Receive and distribute faxes and mail in a timely manner.
- Answer phone calls in a professional and friendly way; and direct calls to the correct person efficiently
- Ensure HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Process medical records requests from outside providers according to facility, state, and federal law.
- Scan medical records in digital format for easy retrieval and accessibility.
- Print and photocopy documents to provide patients with copies of medical records.
- Assist in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Support medical staff by providing organized and accurate medical records.
- Upload physician progress notes, history, and physicals into electronic medical records.
- Respond to patient inquiries to provide information and details of medical records.
- Review charts and flag incomplete or inaccurate information.
- Respond effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Obtain necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Program Group Leader
Centreville/Brent Elementary CAST
09.2004 - 08.2009
- Provided tutoring and homework help to struggling students.
- Managed walk-in traffic and student check-ins and check-outs.
- Prepared snacks for participating students.
Education
Associate of Applied Science - Office Administration-Medical Records
Shelton State Community College
Tuscaloosa08-2009
Associate of Applied Science - Office Administration-Medical Transcription
Shelton State Community College
Tuscaloosa, AL08-2009
Bibb County High School
Centreville, AL05-2004
Skills
- Well-versed in Microsoft Office Suite
- Proficient in multi-line phone systems
- Strong interpersonal skills in working with the public
- Exceptional skills in organizing office space for optimal performance and easy accessibility to files
- Handle sensitive and confidential information with discretion
Timeline
Medical Records Clerk/Medical Staff Services
Bibb Medical Center
11.2009 - Current
Program Group Leader
Centreville/Brent Elementary CAST
09.2004 - 08.2009
Associate of Applied Science - Office Administration-Medical Records
Shelton State Community College
Associate of Applied Science - Office Administration-Medical Transcription
Shelton State Community College
Bibb County High School
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