Rachel Giles
Axton,VA
Summary
Solution focused Licensed Clinical Social Worker, Clinical Supervisor, and Outpatient Therapist who has served 11 years in a mental health setting. Specialized in mental health services for children and families, groups, and trauma. Adept at handling the stressful demands of working with at risk and marginalized populations.
Overview
18
18
years of professional experience
Work History
Licensed Clinical Supervisor/Outpatient Therapist
Family Insight, P.C.
Roanoke, VA
12.2020 - Current
- Maintained compliance with DMAS and DBHDS standards in all areas of operations.
- Lead and provided clinical supervision for 6-8 clinical staff.
- Conducted comprehensive needs assessments with clients to determine appropriate service needs and goals.
- Submitted service authorization requests for initial and ongoing cases.
- Maintained relationships and communication with all 6 VA managed care organizations.
- Developed client centered and individualized treatment plans.
- Supervised community based services including Mental Health Skills Building, Intensive In-Home, Crisis Stabilization, Crisis Intervention, Parenting, Virtual Residential, and Therapeutic Mentoring.
- Completed clinical chart audits and regularly reviewed and assisted staff in developing client centered and outcome based documentation.
- Conducted outpatient therapy with adults and children, and maintained necessary client documentation.
- Utilized evidence based practices to measure client symptomology and progress.
- Interviewed potential staff and trained new hires.
- Conducted quality assurance interviews with existing clients to ensure quality of services provided.
- Developed client centered Individualized Service Plans
- Maintained an Outpatient caseload of 10-12 clients with various mental health needs
- Ran therapy groups with multiple populations
Clinical Coordinator
Family Preservation Service Inc.
Martinsville, VA
08.2018 - 09.2020
- Performed clinical assessments and developed individualized treatment plans.
- Facilitated individual and group sessions to provide direct in-school therapy to clients in TDT services
- Provided weekly psychotherapy for 7-10 clients receiving outpatient services
- Provided clients with recommendations to community resources
- Utilized evidenced based practices to document and track client progress
- Supervised 7-8 clinicians and provided clinical supervision
- Maintained relationships and worked closely with area schools to coordinate and provide services within the school setting
- Maintained relationships and conducted case coordination with multiple stakeholders within the community
- Participated in interviewing and hiring processes, and trained new hires
- Reviewed clinical documentation/client charts, and provided feedback to help clinicians grow clinical documentation skills
- Developed and submitted initial and continued service authorization requests, working closely with MCO's to provide accurate information related to medical necessity criteria
- Reviewed timesheets and managed overtime
Therapeutic Day Treatment Counselor- AHES
Intercept Youth Services
Roanoke, VA
01.2018 - 08.2018
- Worked with children ages 5-11 who have been diagnosed with mental disorders such as ADHD, Autism, Anxiety, Depression, etc.
- Observed and monitored client behavior and responses to treatment.
- Conducted individual, group, and family therapy sessions for school aged children.
- Collaborated with school administration and other mental health professionals and service providers to review progress and create new plans of action
- Worked with clients throughout the school day to encourage and maintain appropriate behaviors
- Redirected clients' inappropriate behaviors throughout the school day
- Developed and implemented treatment plans and modified when needed.
- Connected clients with community service and resource agencies.
- Provided comprehensive case management services.
- Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
- Integrated therapy with Motivational Interviewing (MI) to create client motivation to change.
- Utilized Problem Solving Therapy (PST) to help client resolve conflict and everyday problems.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy (CBT) and Dialectical Behavior Therapy (DBT)
- Aided parents in arranging medication evaluations and psychological testing
- Developed goal-oriented, psychoeducational therapy groups to improve clients' level of functioning.
- Completed daily progress notes, quarterly reports, and continued stays
Therapeutic Day Treatment Counselor- PHHS
Intercept Youth Services
Roanoke, VA
01.2016 - 11.2017
- Worked with youth ages 12-18 who have been diagnosed with a mental disorder such as ADHD, ODD, DMDD, Anxiety, Depression, etc.
- Observed and monitored client behavior and responses to treatment.
- Conducted individual, group, and family therapy sessions for school aged children.
- Collaborated with school administration and other mental health professionals and service providers to review progress and create new plans of action
- Worked with clients throughout the school day to encourage maintain appropriate behaviors
- Redirected clients' inappropriate behaviors throughout the school day
- Developed and implemented treatment plans and modified when needed.
- Connected clients with community service and resource agencies.
- Provided comprehensive case management services.
- Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
- Integrated therapy with Motivational Interviewing (MI) to create client motivation to change
- Utilized Problem Solving Therapy (PST) to help client resolve conflict and everyday problems
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy (CBT) and Dialectical Behavior Therapy (DBT)
- Aided parents in arranging medication evaluations and psychological testing.
- Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
- Completed daily progress notes, quarterly reports, and continued stays
- Developed goal-oriented, psychoeducational therapy groups to improve clients' level of functioning.
- Coordinated activities within the community for group therapy sessions throughout the summer program
- Reviewed counselor documentation for accuracy
- Reviewed census data for accuracy
- Practiced client assessments with internship supervisor
Outreach Worker
Intercept Youth Services
Roanoke, VA
10.2016 - 12.2017
- Visited clients in the home and at school to monitor progress and compliance of court orders
- Called clients biweekly to check in and assess for needed resources
- Collaborated with CSUs and the court system to report violations and needs for service and resources
- Provided documentation to support client progress and compliance
- Helped clients to find resources within the community
GPS Coordinator
Intercept Youth Services
Roanoke, VA
07.2015 - 12.2017
- Conducted set ups and installed GPS equipment on clients referred to services for GPS tracking
- Adjusted and removed GPS equipment when necessary
- Monitored client movements and charging through GPS tracking
- Utilized equipment to redirect clients in the event that they leave designated areas
- Collaborated with parents, police, probation officers, and social workers to locate clients in the event they leave designated areas
- Produced detailed reports of individual client activities
Parenting Skills Coach
Intercept Youth Services
Roanoke, VA
03.2015 - 12.2017
- Assessed parental functioning and factors that led to removal of the child from the home
- Collaborated with clients to create an individualized action plan to meet individual and family needs
- Taught clients positive parenting skills
- Redirected inappropriate parenting behaviors
- Helped client to meet court and DSS requirements
- Helped clients with employment skills, resume building, and job search
- Helped clients to explore opportunities for further education
- Helped clients find housing
- Observed and supervised parent child interactions during allotted visitations
- Collaborated with the court and DSS to evaluate progress and create new plans of action
- Produced monthly progress reports to funding sources
Therapeutic Mentor
Intercept Youth Services
Roanoke, VA
02.2015 - 12.2017
- Collaborated with clients to create individualized service plans that address social-emotional needs and daily living skills.
- Provided therapeutic support during times of crisis to increase emotional functioning.
- Provided academic support to clients with school performance deficiencies.
- Taught anger and stress management techniques to clients with coping deficiencies.
- Helped clients to find personal coping mechanisms to improve overall functioning.
- Helped clients to plan, achieve, and evaluate goals
- Provided positive reinforcement for appropriate social functioning and redirected inappropriate social behaviors
- Created therapeutic activities that were individualized, age appropriate, and goal centered
- Helped clients to access and utilize valuable resources within their communities
- Worked closely with other agencies and providers to collaborate mental health services
- Attended interdisciplinary meetings to evaluate progress of clients and create new plans of action
- Produced monthly progress reports to funding sources
Life Skills Coach
Intercept Youth Services
Roanoke, VA
02.2015 - 12.2017
- Collaborated with clients to create individualized service plans that address social-emotional needs and daily living skills.
- Taught clients basic living skills such as household duties, cooking, hygiene, and budgeting
- Helped clients to explore and make plans or further education
- Helped clients to complete financial aid documents and college applications
- Taught clients employment seeking skills and helped them to fill out job applications
- Helped clients to find personal coping mechanisms to improve overall functioning.
- Helped clients to plan, achieve, and evaluate goals
- Helped clients to access and utilize valuable resources within their communities
- Worked closely with other agencies and providers to collaborate mental health services
- Attended interdisciplinary meetings to evaluate progress of clients and create new plans of action
- Produced monthly progress reports to funding sources
Education
MSW - Families and Children
University of Southern California
Los Angeles, CA2018
Bachelor of Science - Psychology
Ashford University Online Center
Clinton, IA2014
Skills
- Culturally sensitive
- Child abuse awareness and intervention training
- Biopsychosocial assessments
- Adept at treatment and discharge planning
- Knowledge of juvenile justice system
- Trauma and grief training
- Safety Care training
- First Aid/CPR Certified
- LMHP-S (Supervisee in Social Work)
- Proficient in Word, Excel, and PowerPoint
- Psychotropic medications knowledge
- Adept in providing powerful presentations
- Substance abuse training
Affiliations
National Association of Social Workers (NASW)
Professional References
Tim Collie, MSW, LMHP-S
Director
Legacy Hospice
540-204-8921
tim.p.collie@gmail.com
Stephanie Tucker, MSW, LCSW
Clinical Director
Family Preservation Services
540-846-1277
stucker@fpscorp.com
Angela Meadows, MS, LMHP-R
Clinical Coordinator for IIH
Family Preservation Services
276-477-7382
ameadows@fpscorp.com
Leanne Naff, MS, LMHP-R
Clinical Coordinator for TDT
Family Preservation Services
276-229-8458
mnaff@fpscorp.com
Brittany Tarzia, MS, LMHP-R
Outpatient Therapist
Family Insight
540-597-9972
brittany.tarzia@familyinsight.net
Licenses and Certifications
- Licensed Clinical Social Worker (LCSW) #0904013194
- Credentialed with most insurance agencies, including Medicaid, NPI#1922774702
- First Aid/CPR certified
- Handle with Care certified
Timeline
Licensed Clinical Supervisor/Outpatient Therapist
Family Insight, P.C.
12.2020 - Current
Clinical Coordinator
Family Preservation Service Inc.
08.2018 - 09.2020
Therapeutic Day Treatment Counselor- AHES
Intercept Youth Services
01.2018 - 08.2018
Outreach Worker
Intercept Youth Services
10.2016 - 12.2017
Therapeutic Day Treatment Counselor- PHHS
Intercept Youth Services
01.2016 - 11.2017
GPS Coordinator
Intercept Youth Services
07.2015 - 12.2017
Parenting Skills Coach
Intercept Youth Services
03.2015 - 12.2017
Therapeutic Mentor
Intercept Youth Services
02.2015 - 12.2017
Life Skills Coach
Intercept Youth Services
02.2015 - 12.2017
MSW - Families and Children
University of Southern California
Bachelor of Science - Psychology
Ashford University Online Center
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