Rachel Godinez
Fairfield,California
Summary
Skilled Soccer Coach capable of coaching players on how to improve gameplay, maximize agility and increase strength. Oversees team dynamics while maintaining safety and building skills. Offering 14 years of related experience. Overall hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Soccer Coach
Solano Surf Soccer Club
2022.03 - Current
- Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
- Improved player behavior through modeling and disciplinary interventions.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Developed and implemented team rules.
- Prepared athletes for special competitions and tournaments.
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
- Speak to parents, players, and faculty in native language(Spanish) to improve communication and establish relationships.
Sales Clerk
Solano Surf Soccer Club
2021.07 - 2022.12
- Assisted customers by finding items quickly to boost satisfaction rates.
- Placed merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Opened and closed store weekly by balancing cash registers and receipts.
- Spoke to costumers in native language(Spanish) to improve communication and establish relationships.
Filing Clerk
Precious Children Childcare
2017.10 - 2020.03
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Optimized information gathering and presentations with implementation of practical filing system.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Examined, categorized and sorted incoming documents.
- Maintained physical and computer-based filing systems.
- Implemented improvements to file systems and procedures.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Calculated monthly dues and relayed information to clients
- received payments via cash, check, credit, and/or bank transfers
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
- Improved physical and digital filing systems with enhancements to organizational strategies.
- Spoke to parents, children, and faculty in native language(Spanish) to improve communication and establish relationships.
Youth Leader
Holy Spirit Church
2016.01 - 2020.01
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative and poised team members.
- Engaged youth by following, implementing and assisting in creating lesson plans.
- Organized group activities and outings for youth and led weekly Bible study meetings.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Addressed developmental needs of youth by offering new and enriching experiences.
- Built and maintained relationships with potential ministry donors and developed strategies to increase donations.
- Educated young people about strategies for driving discussions and promoting social changes.
- Prepared and ran multiple fundraisers by preparing food, packing and restocking, and running the cash registers
- Speaking in front of hundreds of people at a time to relay information.
- Spoke to parents, participants, faculty, and community in native language(Spanish) to improve communication and establish relationships.
Retail Sales Clerk
The Spot Novelty Shop
2018.06 - 2018.08
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted customers and helped with product questions, selections and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Issued receipts and processed refunds, credits or exchanges.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Logged reports, expenses, receipts and sales documents into digital database.
- Spoke to cosrumers in native language(Spanish) to improve communication and establish relationships.
Education
Associate of Science - Biology
Diablo Valley College
Pleasant Hill, CA12.2023
High School Diploma -
Fairfield-Suisun Public Safety Academy
Fairfield, CA06.2019
Skills
- Critical Thinking
- Behavior Modeling
- Verbal and Written Communication
- Equipment Management
- Emergency Response
- Cash Register Operation
- Sales Expertise
- Technical Support
- Organizational Skills
- File and Records Monitoring
- Customer Transactions
- Ability to Lift 60+ Pounds
Accomplishments
- Awarded " NorCal U11 Girls State Cup Champions" in 2022.
Certification
- 9v9 Grassroots License
- Introduction to Safe and Healthy Playing Environments Certificate
- SafeSport Trained
Languages
Spanish
Native or Bilingual
Timeline
Soccer Coach
Solano Surf Soccer Club
2022.03 - Current
Sales Clerk
Solano Surf Soccer Club
2021.07 - 2022.12
Retail Sales Clerk
The Spot Novelty Shop
2018.06 - 2018.08
Filing Clerk
Precious Children Childcare
2017.10 - 2020.03
Youth Leader
Holy Spirit Church
2016.01 - 2020.01
Associate of Science - Biology
Diablo Valley College
High School Diploma -
Fairfield-Suisun Public Safety Academy
- 9v9 Grassroots License
- Introduction to Safe and Healthy Playing Environments Certificate
- SafeSport Trained
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