Rachel Gonzalez

Enthusiastic Sales and Customer Service professional with over 10 years of relationship-building experience offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Able to create an efficient work environment based on the company’s guidelines. Adept at maintaining high levels of customer service and being adaptable to a given situation.

Core Qualifications:

Member of CCC Service Delivery Insights Lab.

Knowledgeable in ANAI products in addition to all Allstate products.

Licensed in Washington, D.C. and all 50 states.

Outgoing and detail-oriented team player proficient at building

and maintaining professional relationships.

Driven individual conditioned to fast-paced environments.

Well-versed in mitigating customer dissatisfaction with prompt service

and diplomatic communication.

Poised with total commitment to customer satisfaction.

Excellent communicator with focus on results.

Able to multi-task on a regular basis.
Independent worker who does not need supervision.

Effective and thorough research skills.

High speed Internet connection and capable home computer.

Able to learn new products or procedures quickly.

Able to handle multiple projects simultaneously with a high degree of accuracy.

Diligent problem-solver with resourceful approach to challenges and organized style.