Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Gordon

Dixon,CA

Summary

Effective at working in fast-paced environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. .

Overview

8
8
years of professional experience

Work History

Merchandise Cast Member

Disney
08.2023 - Current
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Implemented sales strategies to generate leads and maximize profit margins.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Organized store merchandise racks by size, style, and color.

Tutor

My Tutoring Partners
03.2020 - 05.2023
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Developed student confidence through positive reinforcement strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.
  • Taught students remotely using online video chat platform and other delivery channels.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Met with parents to discuss student progress and address concerns.
  • Leveraged technology and visual aids to engage students and enhance learning.
  • Responded to email and telephone requests to provide students with specific information.
  • Maintained tutoring records to adjust instruction and update parents on student progress.
  • Leveraged technology to accelerate learning by proving students with easy-to-access information.
  • Collaborated with parents to develop appropriate tutoring lessons.
  • Assisted students in developing study skills and strategies.
  • Motivated students with accurate feedback and positive reinforcement.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Coached and mentored less-experienced tutors to observe and measure outcomes.
  • Monitored student progress and provided feedback and support.
  • Developed methods to motivate and engage students in learning.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Used variety of teaching methods to successfully help wide range of students.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Mentored and coached students with focus on developing independence and self-confidence.
  • Conducted review sessions to help students prepare for tests.
  • Led tutoring workshops for groups of students with related tutoring needs.
  • Reviewed computer science class material with students to support discovery of correct answers to problems.
  • Administered standardized tests to assess student strengths and weaknesses.
  • Maintained records of student assessments, tutoring activities and results.
  • Created personalized lesson plans to meet needs of diverse learners.
  • Collaborated with teachers, administrators and parents to determine how best to support student success.
  • Issued reports updating students, parents and teachers on student progress.

Crew Member

Trader Joe's
01.2017 - 06.2019
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Worked well with teammates and accepted coaching from management team
  • Collaborated with team members to complete orders

SI Tutor

Woodland Community College
09.2017 - 05.2019
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Developed student confidence through positive reinforcement strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Taught students remotely using online video chat platform and other delivery channels.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Maintained tutoring records to adjust instruction and update parents on student progress.
  • Responded to email and telephone requests to provide students with specific information.
  • Leveraged technology to accelerate learning by proving students with easy-to-access information.
  • Coached and mentored less-experienced tutors to observe and measure outcomes.
  • Motivated students with accurate feedback and positive reinforcement.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Used variety of teaching methods to successfully help wide range of students.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.

Worker

McDonald's
01.2016 - 05.2016
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Performed general housekeeping and cleaning tasks.
  • Operated equipment and machinery safely to prevent accidents.
  • Restocked items on shelves and bins to keep inventory available.
  • Organized inventory systematically for easy access.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Resolved customer complaints independently or with aid of supervisor.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Greeted over 100 customers per day and communicated effectively to obtain accurate orders.
  • Provided customers with information on specials and discount deals.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Completed order entries and verified correctness with customers to reduce post-order errors.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Properly maintained and operated cash register and POS system to swiftly process payments.
  • Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
  • Provided beverage cups and condiments to increase customer convenience
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Bachelor of Arts - Psychology

California State University - Channel Islands
Camarillo, CA
05.2023

Associate of Arts - Psychology

Woodland Community College
Woodland, CA
05.2020

Skills

  • MS Office Proficiency
  • Vendor Relations
  • Store Maintenance
  • Guest Engagement
  • POS Transactions
  • Customer Experience
  • Customer Relationship Management
  • Online Systems
  • Learning Environments
  • Availability Design
  • Product Recovery
  • Critical Thinking

Timeline

Merchandise Cast Member

Disney
08.2023 - Current

Tutor

My Tutoring Partners
03.2020 - 05.2023

SI Tutor

Woodland Community College
09.2017 - 05.2019

Crew Member

Trader Joe's
01.2017 - 06.2019

Worker

McDonald's
01.2016 - 05.2016

Bachelor of Arts - Psychology

California State University - Channel Islands

Associate of Arts - Psychology

Woodland Community College

Similar Profiles

CREATE PROFILE
Rachel Gordon