Rachel Goulet
Manchester,CT
Summary
Professional with deep experience in retail management, prepared to drive store performance and customer satisfaction. Skilled in inventory management, sales strategies, and staff training. Known for strong collaboration, adaptability, and focus on achieving results. Effective in leading teams and meeting organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Retail Department Manager
Stop & Shop
10.2013 - Current
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Collaborated with other department managers to develop cross merchandizing store product that drove store-wide sales growth.
- Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
Assistant Manager
Burger King
03.2005 - 04.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
No Degree -
Enfield High School
Enfield, CTSkills
- Scheduling and staffing
- Staff training and development
- Delegation and supervision
- Store layout optimization
- Customer service
- Cost control
Certification
- Serve/SEFE
Timeline
Retail Department Manager
Stop & Shop
10.2013 - Current
Assistant Manager
Burger King
03.2005 - 04.2013
No Degree -
Enfield High School
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