Rachel Gray
Clarksburg
Summary
Dynamic Assistant Manager at O'Reilly Auto Parts with a proven track record in enhancing customer satisfaction and streamlining operations. Skilled in inventory management and team leadership, I effectively resolved complaints and improved service quality, contributing to a more efficient and organized store environment. Committed to fostering a motivated team and delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Assistant Manager
O'Reilly Auto Parts
04.2023 - Current
- Assisted in daily operational tasks, ensuring smooth workflow and team collaboration.
- Supported management in scheduling staff and coordinating activities for optimal efficiency.
- Learned inventory management systems to track supplies and assist with replenishment processes.
- Provided customer service support, resolving inquiries and enhancing client satisfaction levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
High School Diploma - General
W.I
Clarksburg, WVSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Team motivation
Timeline
Assistant Manager
O'Reilly Auto Parts
04.2023 - Current
High School Diploma - General
W.I
Similar Profiles
Jase SchmidtJase Schmidt
Team Leader at O'Reilly Auto PartsTeam Leader at O'Reilly Auto Parts
Joel CelestineJoel Celestine
Parts Delivery Driver at O'Reilly Auto PartsParts Delivery Driver at O'Reilly Auto Parts
Matthew HopperMatthew Hopper
Night Shift Manager at O'Reilly Auto PartsNight Shift Manager at O'Reilly Auto Parts
Marcos GriegoMarcos Griego
SHIFT MANAGER at O'Reilly Auto PartsSHIFT MANAGER at O'Reilly Auto Parts
Haley KnightHaley Knight
Boutique Manager at Oliverio's BridalBoutique Manager at Oliverio's Bridal