Rachel Griffin
Forest,MS
Summary
Dynamic professional with a proven track record at Waffle House, excelling in customer engagement and cash handling. Recognized for strong problem-solving abilities and exceptional teamwork, I effectively managed high-stress situations while fostering repeat business. Skilled in maintaining accurate financial records, I consistently contributed to operational efficiency and client satisfaction.
Overview
23
23
years of professional experience
Work History
Sales Associate
Waffle House
2022.10 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Personal Assistant
Ms Delta Shows
2014.06 - 2025.01
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Accomplished project deadlines by assisting with task completion whenever required.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Customer Service Representative
AeroJackson, Inc
2004.09 - 2006.04
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Office Manager
Glass Doctor of Forest
2002.03 - 2004.08
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Associate Of Arts And Sciences - Office Technology
East Central Community College
Decatur, MSSkills
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Timeline
Sales Associate
Waffle House
2022.10 - Current
Personal Assistant
Ms Delta Shows
2014.06 - 2025.01
Customer Service Representative
AeroJackson, Inc
2004.09 - 2006.04
Office Manager
Glass Doctor of Forest
2002.03 - 2004.08
Associate Of Arts And Sciences - Office Technology
East Central Community College