Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Griffis

Garrattsville

Summary

Dynamic Training Coordinator at Springbrook with expertise in new program development and training facilitation. Proven track record in enhancing employee performance through innovative training solutions and effective communication. Skilled in utilizing learning management systems to assess and improve training outcomes, fostering a culture of continuous improvement and professional growth.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Training Coordinator

Springbrook
07.2015 - Current
  • Created and oversaw employee training programs for operations.
  • Developed lesson plans, instructional materials and written practice tests for required regulatory training and certifying training courses.
  • Provided coaching and mentoring to employees.
  • Facilitated virtual, in-person and blended learning sessions.
  • Established and maintained quality control standards.
  • Developed job-specific competencies and performance standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Proven ability to learn quickly and adapt to new situations.
  • Documented participation and evaluated learning for each participant.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Created and oversaw instructor led and online training programs for operations.


Training Specialist

Springbrook
08.2012 - 07.2015
  • Trained and mentored multiple new personnel hired to fulfill various roles.
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Collected data on program effectiveness to develop modifications and improvements to curricula.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.

Direct Support Professional

Springbrook
06.1999 - 07.2012
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.



Education

No Degree - Human Services

SUNY Morrisville
Morrisville, NY

No Degree - Practical Nursing

BOCES LPN
Oneonta, NY
06-2006

Skills

  • New program development
  • Training best practices
  • Learning management systems
  • Verbal and written communication
  • CPR Instructor/ Admin
  • PROMOTE Instructor
  • SCIP-R Train-The-Trainer
  • Training facilitation
  • Presentation
  • Program implementation
  • Human resources

Certification

  • PROMOTE Instructor August 2024-Current
  • Certified CPR Instructor- 2012-Current
  • CPR Instructor trainer- May 2024-Current
  • SCIP-R Instructor- 2013-Current
  • SCIP-R Train-The-Trainer- 2015-Current

Timeline

Training Coordinator

Springbrook
07.2015 - Current

Training Specialist

Springbrook
08.2012 - 07.2015

Direct Support Professional

Springbrook
06.1999 - 07.2012

No Degree - Human Services

SUNY Morrisville

No Degree - Practical Nursing

BOCES LPN