Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Rachel Guerrero Ventura

San Antonio,United States

Summary

Diligent Emergency Room Tech| PCT-PCA|Administration with solid background in patient care. Known for providing compassionate support and ensuring patient comfort. Demonstrated ability in monitoring vital signs and assisting with daily living activities.

Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.

Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.

Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.

Overview

19
19
years of professional experience
1
1
Certification

Work History

PAC/PCT

Baptist Medical Center (Downtown Emergency Room)
07.2025 - Current
  • Maintained a clean, orderly and well-stocked environment.
  • Safely disposed of used and contaminated supplies.
  • Performed and reported lab tests in Driscoll Children’s Hospital.
  • 15 years’ experience as a patient care technician.
  • Transport patients to Holding Room to and from
  • Measured and monitored patient EKGs.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Answered appointment calls.
  • Promoted personal and co-worker safety.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Promotes safety of all patients and personnel
  • Promotes and ensures safe and effective use of equipment in assigned areas as observed annually by supervisory observation
  • Clean areas toys per hospital policy
  • Responds to emergency situations as evidenced by ongoing supervisory observation
  • Assisted nursing staff with patient care tasks, ensuring comfort and safety during examinations.
  • Monitored vital signs and documented changes in electronic health records for timely medical evaluation.
  • Supported patient mobility by safely transferring individuals to and from beds or wheelchairs.
  • Maintained cleanliness of patient rooms and medical equipment to uphold infection control protocols.
  • Collaborated with interdisciplinary teams to enhance patient care plans and outcomes effectively.
  • Educated patients on post-discharge instructions, promoting adherence to treatment regimens.
  • Responded swiftly to emergency situations, providing critical support during high-pressure scenarios.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
  • Supported patients' daily living activities, improving their hospital stay experience.
  • Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
  • Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
  • Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
  • Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
  • Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
  • Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
  • Collected and documented patient information to aid in accurate medical record keeping.
  • Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
  • Fostered clean and hygienic environment, reducing risk of infections.
  • Enhanced patient comfort by providing compassionate bedside care and support.
  • Conducted patient education on treatment procedures and post-discharge care, promoting better health outcomes.
  • Contributed to team meetings, offering insights on patient care improvements based on direct observations.
  • Assisted nursing staff with medical procedures to support patient care plans.
  • Implemented infection control protocols, contributing to safer hospital environment.
  • Streamlined patient check-in process, enhancing efficiency of care delivery.
  • Enhanced patient recovery by applying therapeutic techniques as instructed by physical therapists.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention.
  • Facilitated patient mobility and recovery with guided exercises and ambulation support.
  • Improved patient satisfaction with attentive communication and responsiveness to needs.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered high-quality care to adults patients in hospital facility.

ER TECH III

Driscoll Children’s Hospital Emergency Room
09.2006 - 07.2024
  • Maintained a clean, orderly and well-stocked environment.
  • Safely disposed of used and contaminated supplies.
  • Performed and reported lab tests in Driscoll Children’s Hospital.
  • 20 years’ experience as a patient care technician.
  • Transport patients to Holding Room to and from
  • Measured and monitored patient EKGs.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Answered appointment calls.
  • Promoted personal and co-worker safety.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Promotes safety of all patients and personnel
  • Promotes and ensures safe and effective use of equipment in assigned areas as observed annually by supervisory observation
  • Clean areas toys per hospital policy
  • Responds to emergency situations as evidenced by ongoing supervisory observation
  • Assessed patient conditions and prioritized care based on urgency.
  • Assisted healthcare providers in administering treatments and procedures.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Monitored patient vital signs and documented changes accurately.
  • Educated patients and families on post-treatment care instructions.
  • Participated in emergency response drills to enhance team readiness.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
  • Educated patients on discharge instructions comprehensively, empowering them in their own health management efforts upon leaving the facility.
  • Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Attended regular training sessions to stay current on best practices within emergency medicine field.
  • Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
  • Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
  • Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
  • Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
  • Streamlined communication between medical staff, enhancing collaboration and improving patient outcomes.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
  • Participated in quality improvement initiatives to enhance overall care delivery within the emergency department.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Expedited admissions process by gathering essential information from incoming patients, enabling prompt care delivery.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Maintained clean and sanitary environment in emergency department to meet hygiene measures.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Assisted in preparation and maintenance of patient charts, documenting all care given.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Liaised between nurses, physicians, patients and visitors.
  • Inserted peripheral IVs and administered non-medication IV fluids.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Disinfected tools, equipment and surfaces between patients.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Obtained patient or family member authorizations for tests and procedures.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.
  • Completed necessary reports and documentation on time and to specifications.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Provided family members with general health education and tips for patient care.
  • Answered patient inquiries and provided information about healthcare services.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.
  • Assisted patients with therapy exercises as specified by care team.
  • Inspected equipment for defects and completed basic repairs.
  • Supported office operations by expertly handling administrative needs.

ER TECH/PARs

North Shore ER (Doctors Regional) –Portland
03.2018 - 05.2021

Safely disposed of used and contaminated supplies.

  • Performed and reported lab tests in Driscoll Children’s Hospital.
  • 15 years’ experience as a patient care technician.
  • Measured and monitored patient vital signs.
  • Measured and monitored patient EKGs.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Answered appointment calls.
  • Promoted personal and co-worker safety.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Administered emergency medical care to patients in critical conditions, ensuring timely interventions.
  • Collaborated with physicians and nurses to develop and implement patient care plans effectively.
  • Monitored vital signs and reported changes to healthcare team for prompt action.
  • Streamlined patient intake processes, improving overall workflow efficiency within the ER.
  • Conducted regular inventory checks of medical supplies, ensuring availability during emergencies.
  • Participated in quality improvement initiatives aimed at enhancing patient safety standards in the ER.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Administered medications and injections as directed by healthcare professionals.
  • Scheduled patients for appointments and maintained master calendar.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
  • Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
  • Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
  • Attended regular training sessions to stay current on best practices within emergency medicine field.
  • Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
  • Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
  • Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
  • Streamlined communication between medical staff, enhancing collaboration and improving patient outcomes.
  • Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
  • Participated in quality improvement initiatives to enhance overall care delivery within the emergency department.
  • Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Maintained clean and sanitary environment in emergency department to meet hygiene measures.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Liaised between nurses, physicians, patients and visitors.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Inserted peripheral IVs and administered non-medication IV fluids.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Disinfected tools, equipment and surfaces between patients.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Completed necessary reports and documentation on time and to specifications.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.

Education

Bachelor of Arts - Register Nurse

Del Mar College
Corpus Christi, TX, United States
04.2029

Skills

  • Venipuncture
  • Admissions and discharge processes
  • Direct patient care
  • Medical sample collection
  • Effective policy and program development
  • Meditech/EPIC proficiency
  • Relationship and team building
  • IV drug therapy management
  • Team leader
  • Medical transcription expert
  • Skills
  • Trauma Experience
  • Stroke Experience
  • Maintain established quality control standards
  • Organize stock and clean exam and treatment rooms and sterilize instruments
  • Coordinate patient care as directed by charge nurse
  • Assist physicians and nursing personnel IV’s, EKG, Phlebotomy and other care procedures
  • Vital signs monitoring
  • Blood glucose testing
  • Basic life support
  • Infection control standards
  • Catheter care
  • Blood glucose monitoring
  • ADL support
  • Specimen collection
  • Phlebotomy techniques
  • Feeding assistance
  • Patient positioning
  • Adaptable
  • Professional bedside manner
  • Emergency response
  • Data collection
  • Mobility assistance
  • Sterilization techniques
  • IV insertion
  • Wound care
  • Qualified in patient transport
  • Active listening
  • Team collaboration
  • Compassionate care
  • Vitals documentation
  • Basic nursing care
  • Restocking supplies
  • Patient assistance
  • Bed preparation
  • HIPAA compliance
  • Time management
  • Certified in CPR/AED
  • Recording vital signs
  • Medical terminology knowledge
  • Patient care technician (PCT)
  • Electronic charting
  • Responding to emergencies
  • Patient care quality
  • Collecting vital signs
  • Inpatient care
  • Patient care technician/assistant
  • Phlebotomy training
  • Electronic recordkeeping
  • Patient assessments
  • Room cleaning and restocking
  • Transporting patients
  • Heartsaver CPR AED (CPR AED)
  • Emotional and social support

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved documentation which led to care in patient's.
  • Supervised team of 6 staff members in ER Team lead.

Certification

  • PCA\PCT Training - In one week
  • CPCT/A - Patient Care Technician/Assistant

Languages

Spanish
Professional Working
English
Professional Working

Timeline

PAC/PCT

Baptist Medical Center (Downtown Emergency Room)
07.2025 - Current

ER TECH/PARs

North Shore ER (Doctors Regional) –Portland
03.2018 - 05.2021

ER TECH III

Driscoll Children’s Hospital Emergency Room
09.2006 - 07.2024

Bachelor of Arts - Register Nurse

Del Mar College