Rachel Gutierrez
Portage,MI
Summary
Seeking a position on your staff where my skills, abilities and experience will be an asset to your company. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Technician
Brookdale Assisted Living Facility
02.2022 - 01.2023
- Maintained patient confidence and protected community by keeping information confidential.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Administered medications in accordance with doctor's instructions.
Medical Assistant
Southwest Michigan Dermatology
12.2021 - 08.2022
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided comprehensive care for patients with a variety of skin conditions, including acne, eczema, psoriasis, and skin cancer.
- Evaluated patient histories, complaints, and current symptoms.
- Assisted in various dermatologic surgeries, ensuring optimal outcomes and quick recovery times.
- Implemented infection control measures within the clinic setting, promoting a safe environment for both patients and staff members alike.
Medical Technician
Brookdale Of Portage Memory Care
05.2018 - 03.2020
- Enhanced resident well-being by developing person-centered care plans tailored to individual needs.
- Monitored resident safety, implementing measures such as fall prevention protocols and secure wander management systems.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Managed a team of caregivers, providing comprehensive training and support to ensure quality care delivery.
- Gained extensive knowledge in data entry, analysis and reporting.
- Administered medications
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Medical Technician
Park Village Pines
11.2015 - 08.2016
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Administered medications and performed basic and advanced patient assessments.
Warehouse Package Handler
Fed EX
10.2014 - 08.2015
- Assembled pallets and crates for secure transportation of materials.
- Assembled, sealed, and loaded packages into correct trucks.
- Strapped items down over protective padding to secure throughout transportation..
- Verified quantity and description of materials received by checking merchandise against packing list.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Manager
Ray Rays
01.2010 - 09.2014
- Reconciled cash and credit card transactions to maintain accurate records.
- Worked effectively in fast-paced environments.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Correctly calculated inventory and ordered appropriate supplies.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Medical Technician
Harmony Enterprises
02.2012 - 03.2013
- Skilled at working independently and collaboratively in a team environment.
- Collaborated with healthcare team members to develop personalized care plans for optimal patient outcomes.
- Maintained accurate patient records, ensuring efficient communication among medical professionals involved in the treatment process.
- Administered medications as prescribed, closely monitoring for potential side effects or adverse reactions.
- specialists, streamlining the care process for patients with complex needs.
- Managed challenging behaviors in a calm, professional manner while adhering to established protocols for crisis intervention or behavior modification techniques.
Medical Caregiver
Comfort Keepers
04.2011 - 01.2012
- Administered medications as prescribed, closely monitoring for potential side effects or adverse reactions.
- Maintained accurate patient records, ensuring efficient communication among medical professionals involved in the treatment process.
- Performed routine health assessments, identifying early warning signs of potential health issues and taking appropriate action when necessary.
- Facilitated safe patient transfers using proper body mechanics and assistive devices to prevent injury or strain.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Waitress
Old Country Buffet
11.2009 - 02.2011
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Education
High School Diploma -
South Hill Academy
Battle Creek, MI05.2008
Diploma - Medical Assisting
Everest College
Kalamazoo, MI09.2010
Skills
- Managing schedules
- Cash Handling
- HIPAA Regulations
- Report Preparation
- Medical terminology expertise
- Sterilization techniques
- Biohazard Disposal
- Test procedures
- Medical record documentation
- Direct Patient Care
- Specimen handling
- Phlebotomy expertise
- Decision-Making
- MS Office
- Verbal and written communication
- Workforce Management
- Computer Skills
- Critical Thinking
- Documentation And Reporting
Certification
- Emergency preparedness
- Health and medications day 1 & 2
- Nutrition
- AHA CPR/First Aid
- Orientation to direct care
- Person Centered planning and self determination
- Blood borne pathogens and infection control
- Cultural diversity
- Keyboarding *speed of 39WPM*100% accuracy
Timeline
Medical Technician
Brookdale Assisted Living Facility
02.2022 - 01.2023
Medical Assistant
Southwest Michigan Dermatology
12.2021 - 08.2022
Medical Technician
Brookdale Of Portage Memory Care
05.2018 - 03.2020
Medical Technician
Park Village Pines
11.2015 - 08.2016
Warehouse Package Handler
Fed EX
10.2014 - 08.2015
Medical Technician
Harmony Enterprises
02.2012 - 03.2013
Medical Caregiver
Comfort Keepers
04.2011 - 01.2012
Manager
Ray Rays
01.2010 - 09.2014
Waitress
Old Country Buffet
11.2009 - 02.2011
High School Diploma -
South Hill Academy
Diploma - Medical Assisting
Everest College