Rachel Hach
Summary
Developed strong skills in fast-paced, detail-oriented environment, including data management, financial record keeping, and software proficiency. Seeking to transition into new field, leveraging ability to adapt and learn quickly. Focused on contributing to team success and operational efficiency in diverse settings.
Overview
7
7
years of professional experience
Work History
Medical Billing Specialist
Trinity Health
06.2024 - Current
- Communicate with insurance providers to resolve denied claims and resubmitted.
- Post and adjust payments from insurance companies.
- Communicate effectively and extensively with other departments to resolve claims issues.
- Assist patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Collect payments and applied to patient accounts.
- File and update patient information and medical records.
Teller/CSR
FreedomBank
05.2021 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Balanced internal accounts weekly.
Accounting Assistant
Alpine Communications
05.2020 - 05.2021
- Worked with outside customers on invoices and payments.
- Reconciled bank accounts with updated information.
- Processed incoming and outgoing invoices and payments.
- Provided excellent customer service when addressing billing inquiries from clients or vendors.
- Handled day-to-day accounting processes.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained internal projects that were assigned.
- Prepared payroll and processed all related taxes and deductions associated.
Internet Assistant
Brown's Sales & Leasing
04.2018 - 05.2020
- Marketed vehicles with comments and taking pictures and uploaded.
- Assisted with sales leads and helped throughout the sales process.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Regularly updated website content to ensure freshness and relevance, keeping visitors engaged and returning for more.
- Managed social media accounts to increase brand awareness and customer engagement.
Education
Associate - Accounting
Northeast Iowa Community College
Calmar05.2018
Skills
- Written and oral communication
- Problem solving abilities
- Time management
- Organizational skills
- Payment posting
- Data entry
- Customer service
- Teamwork and collaboration
- Accounts receivable
- Account reconciliation
Timeline
Medical Billing Specialist
Trinity Health
06.2024 - Current
Teller/CSR
FreedomBank
05.2021 - Current
Accounting Assistant
Alpine Communications
05.2020 - 05.2021
Internet Assistant
Brown's Sales & Leasing
04.2018 - 05.2020
Associate - Accounting
Northeast Iowa Community College