Sydnee Hall
Washington,DC
Summary
Empathetic and resourceful professional with a comprehensive background in management, caregiving, teaching, event planning, leadership, and concierge services, seeking to transition into a Home Health Aide role specializing in supporting mentally challenged adults. Demonstrates a strong ability to provide compassionate, patient-centered care while effectively managing diverse responsibilities and fostering a supportive environment. Experienced in developing individualized care plans, leading teams, and creating engaging, therapeutic activities. Known for exceptional organizational skills, effective communication, and a commitment to improving the quality of life for individuals with special needs. Prepared to leverage a broad skill set and a deep understanding of diverse care needs to offer outstanding support and enhance well-being.
Overview
15
15
years of professional experience
Work History
Care Giver
GT Independence
06.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Facilities Manager
Stoddard Home Care
05.2022 - 06.2023
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Investigated problems and determined appropriate remedies.
- Prepared reports and schedules with accuracy.
Concierge/ Leasing Assistant
NFC Amenities
01.2019 - 04.2022
- Cultivate relationships with new and existing residents, provide admirable and exemplary customer service, organize and distribute packages, attend to guest needs, assist with tours and information for leasing.
- Maintained detailed records of guest.
- Resolved conflicts between tenants diplomatically while maintaining professionalism and upholding company policies.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Concierge in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Maintained front desk's concierge book to document daily logs recording observations and occurrences.
Event Coordinator/ Staff
Next Level Group Entertainment
07.2019 - 07.2021
- Skilled Event Planner specializing in organizing and executing high-impact events during a concentrated one-month summer period.
- Coordinated company events, event set up, assisted with guest check in, provides exceptional customer service, problem solving and overcome objections to ensure guest satisfaction.
- Adept at creating memorable experiences through meticulous attention to detail and a strong focus on client satisfaction.
- Known for exceptional organizational skills and the ability to adapt quickly to changing circumstances.
Teacher Assistant
Kingman Boys and Girls Club
01.2011 - 01.2019
- Provide assistance to children ages 3-13 and serve as a tutor in the teen program
- Assist students with their homework assignments, reading, writing, and mathematics
- Assist with youth physical activities, and also arts and crafts
- Provide and assist with mediation and recommend conflict resolution between students as necessary and provide written reports to Management and to parents
- Responsible for identifying educational field trip activities, planning and supervising those activities
- Assist with training new Day Care Teacher Assistants on health and safety standards.
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Administrative Assistant
DC Summer Youth Program, National Park Service – Youth Conservation Corp
06.2009 - 08.2011
- I assisted with enrolling students into the Summer Youth Program
- Gathered all students information and collectively filed/stored information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office Assistant
DC Summer Youth Program, DC Government
06.2010 - 08.2010
- I worked as an Office Assistant providing general administrative support in a DC Government Agency.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
Teaching & Administration Classes -
Grand Canyon University
Montgomery Community College
High School Diploma -
Woodrow Wilson High School
06.2009
Skills
- Attention to detail
- Results oriented
- Highly dedicated and adaptable
- Attentive to various concerns
- Excellent leadership skills that helps team members achieve goals
- Excellent problem solving skills and amazing ability to work under pressure
- Self-motivated and reliable
- Proficient in Microsoft Software and adept in using social media
Timeline
Care Giver
GT Independence
06.2023 - Current
Facilities Manager
Stoddard Home Care
05.2022 - 06.2023
Event Coordinator/ Staff
Next Level Group Entertainment
07.2019 - 07.2021
Concierge/ Leasing Assistant
NFC Amenities
01.2019 - 04.2022
Teacher Assistant
Kingman Boys and Girls Club
01.2011 - 01.2019
Office Assistant
DC Summer Youth Program, DC Government
06.2010 - 08.2010
Administrative Assistant
DC Summer Youth Program, National Park Service – Youth Conservation Corp
06.2009 - 08.2011
Teaching & Administration Classes -
Grand Canyon University
Montgomery Community College
High School Diploma -
Woodrow Wilson High School