Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Halstead

Norwalk,IA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Multiple areas of expertise ranging from administrative professional, customer service and purchasing management.

Overview

18
18
years of professional experience

Work History

Purchasing Manager

Allco Manufacturing
10.2008 - Current



  • Progressed in roles from Secretary to Customer Service to Purchasing Manager.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Applied effective time management techniques to meet tight deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Developed and maintained courteous and effective working relationships.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Monitored and evaluated vendor performance to determine compliance with quality standards.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed research to collect and record industry data.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained databases to track and record customer data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Assisted development and implementation of new administrative procedures.
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues through effective problem-solving skills.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
  • Collaborated closely with colleagues across multiple teams to achieve shared goals and contribute to a positive company culture.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used mail order manger programs to authorize and monitor purchase orders and consumables.
  • Facilitated resolution of vendor disputes and discrepancies.
  • Performed monthly reconciliation of open purchasing orders.
  • Contacted location managers and department supervisors to assess requirements.
  • Achieved cost savings by negotiating contracts and pricing with suppliers and shipping carriers.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Adjusted procedures to maximize department effectiveness.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Purchased new products and oversaw inventory stocking and availability.
  • Established and maintained accurate records of purchases, pricing and payment terms.
  • Generated reports on purchasing activities to support management decisions.
  • Sourced vendors, built relationships, and negotiated prices.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Negotiated pricing and terms with vendors to secure best value for company.
  • Wrote standard operating procedures for department.
  • Progressed through various purchasing, warehousing and leadership roles.
  • Managed supplier relationships to ensure timely delivery of products and services.


Office Assistant

C & N Sales
09.2005 - 05.2008
  • Delivered clerical support by handling range of routine and special requirements.
  • Utilized office management software to record and track customer information.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Edited documents to keep company materials free of grammar errors.
  • Coordinated and scheduled service appointments with customers.
  • Worked well in a team setting, providing support and guidance.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Optimized workflow processes through regular evaluation of office procedures for potential improvements.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Input data into spreadsheets and databases.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Education

No Degree -

Iowa Lakes Community College
Estherville, IA

Skills

  • Multi-line phone proficiency & Customer Service
  • Scheduling and calendar management
  • MS Office - Excel & Word
  • Data Entry and 10-Key
  • Quickbooks
  • Payment & Invoice Processing
  • Filing and data archiving
  • Distribution experience
  • Flexible and Adaptable with Creative Thinking
  • Team Collaboration
  • Attention to Detail
  • Time Management

Timeline

Purchasing Manager

Allco Manufacturing
10.2008 - Current

Office Assistant

C & N Sales
09.2005 - 05.2008

No Degree -

Iowa Lakes Community College

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Rachel Halstead