Rachel Hammer

Fulfillment Associate

Lowes Home Improvment

10.2023 - 04.2024

Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Collaborated with team members to optimize workflows and improve overall operational performance.
Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
Printed labels, packaged boxes, and loaded into outbound containers.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Picked and packed order items.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Prepared and checked outbound shipments for accuracy.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Interacted with guests in friendly and knowledgeable way.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Supervised and trained new staff in performing census.