Rachel Hanna-Yampolsky
Eugene,OR
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance. Friendly and empathetic, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution aiming to build positive relationships and contribute to team satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Soccer Coach Volunteer
Kidsports
Eugene, OR
10.2025 - Current
- Developed practice plans enhancing players' technical skills and game understanding.
- Facilitated engaging drills promoting teamwork and sportsmanship among youth athletes.
- Organized and supervised match-day activities ensuring smooth operations and player readiness.
- Mentored young players in skill development, fostering confidence and individual growth.
Barista
Palace Coffee
Eugene, OR
04.2025 - Current
- Prepared and served high-quality coffee beverages to customer specifications.
- Maintained cleanliness and organization of workstations and customer areas.
- Provided exceptional customer service, addressing inquiries and complaints promptly.
- Collaborated with team members to enhance workflow during peak hours.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Babysitter
Eugene, OR
01.2025 - 10.2025
- Supervised children's activities, ensuring safety and engagement during playtime.
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Managed daily schedules, incorporating educational and recreational activities effectively.
- Communicated with parents regarding children's progress, behavior, and any concerns.
- Communicated positively with children and guardians.
Concessions Worker
Eugene, OR
04.2025 - 08.2025
- Operated cash register, ensuring accurate transactions and balanced drawer at end of shifts.
- Prepared and served food and beverages, adhering to health and safety regulations.
- Maintained cleanliness of concession areas, enhancing customer experience through organized presentations.
- Assisted in inventory management, tracking stock levels to minimize shortages during peak hours.
- Collaborated with team members to optimize workflow during high-traffic periods, improving service speed.
- Consistently provided friendly service to promote better customer engagement.
Lifeguard
Boy Scouts of America
Florence, OR
06.2024 - 08.2025
- Monitored swimming areas to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, administering first aid and rescue techniques.
- Educated campers on water safety practices and proper swim techniques.
- Conducted routine safety inspections of aquatic facilities and equipment.
- Collaborated with camp leaders to develop engaging water activities for participants.
Camp Counselor
Boy Scouts of America
Florence, OR
06.2024 - 08.2025
- Led group activities to foster teamwork and collaboration among campers.
- Developed and implemented engaging programs aligned with scouting principles.
- Mentored junior counselors in effective communication and conflict resolution techniques.
- Ensured safety protocols were followed during all camp activities and excursions.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Associate of Applied Science - Social Sciences
Lane Community Collegez
Eugene, OR06-2026
High School Diploma -
South Eugene High School
Eugene, OR06-2024
Skills
- Leadership qualities
- Motivational skills
- Team management
- Physical fitness
Timeline
Soccer Coach Volunteer
Kidsports
10.2025 - Current
Barista
Palace Coffee
04.2025 - Current
Concessions Worker
04.2025 - 08.2025
Babysitter
01.2025 - 10.2025
Lifeguard
Boy Scouts of America
06.2024 - 08.2025
Camp Counselor
Boy Scouts of America
06.2024 - 08.2025
Associate of Applied Science - Social Sciences
Lane Community Collegez
High School Diploma -
South Eugene High School