Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Harding

Brownstown Twp,MI

Summary

Experienced professional dedicated to helping clients meet their full potential. Possesses excellent social and interpersonal communication skills to encourage client comfort and relaxation. Passionate about providing high-quality service to clients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Behavior Technician

Centria
07.2023 - Current
  • Provided one-on-one Applied Behavior Analysis (ABA) to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Developed strong rapport with clients and their families, fostering trust and open communication
  • Supported clients in achieving self-help goals, including toileting, dressing, and hygiene tasks.
  • Monitored and documented interventions, assessments and client progress using data collection techniques.

Lofts at 629/Market District Lofts Resident Relati

MRN
02.2022 - 07.2023
  • Used Creative Marketing techniques to grow company profiles and increase prospect engagement.
  • Created content and increased rental applications on multimedia platforms to improve clientele.
  • Prevented and resolved problems by enforcing and clarifying company policies to residents.
  • Managed daily leasing traffic reports by following-up with CRM leads within 24 hours of inquiry and a give a minimum of two additional follow ups with the goal to re-close the sale
  • Toured prospects throughout the property and available units/model units
  • Updated and audited parking log, resident directory, electric spreadsheet, DAR, PMS and pet log to stay organized
  • Promptly accepted and applied rent payments and would assess late fees, 3 day notices if applicable
  • Attended eviction hearings as the companies representative as scheduled
  • Coordinated and sent out lease renewals 90 days prior to lease expiration date
  • Posted units on the market as residents submitted their 60 day notice to vacate
  • Audited luxer package room and locker weekly
  • Input residents electric and HVAC utility meter reads for all buildings monthly
  • Maintained awareness of local market trends and conditions through monthly market surveys of competitive properties
  • Ensured the accuracy of leasing paperwork by saving all documents into the server and audited files with lease file checklist
  • Conducted weekly building walks at all buildings to inspect the entire property (office, vacants, and amenity areas)
  • Completed move-in inspections to ensure the unit is ready for future residents move in’s.
  • Maintained and developed new relationships with residents
  • Took pictures/videos of all vacant units for advertising purposes
  • Conducted move out inspections and accessed any charges beyond normal wear and tear for all move outs at the end of every month

Nanny

The Dolega Family
07.2020 - 02.2022
  • Lovingly cared for 1 baby from when the child was 2 months old to 2 years old up to 35 hours a week
  • Kept track of schedules and records child's naps, food intake, diaper changes, daily activities and moods
  • Provided a nurturing and positive environment for the child's social and emotional development
  • Planned daily educational activities that can improve speech and language development, motor development, and emotional and social well-being of child such as reading/story telling, sensory bins, cooking, and crafts (etc)
  • Redirected toddler's negative behaviors to end the undesired behavior and diffuses the situation which provides an opportunity to both correct and teach
  • Organized and planned weekly outings to museums, zoos, parks, and play centers to expose child to stimulating, educational activities which will improve child's social and emotional skills
  • Communicated with parents regularly throughout the day about the child's daily activities and behaviors
  • Helped with housekeeping such as running errands, dishes, laundry, mopping and taking care of 3 cats

Beauty Sales Associate

Target
09.2018 - 07.2020
  • Set up new displays and signage, unboxed new merchandise, took care of overstocked items and distractions, and zoned/faced products and did weekly price change adjustments
  • Helped team with backup at the check lanes by running the cash register, which included scanning and bagging items, processed payments including credit, cash and gift cards, issued receipts and managed returns/refunds
  • Greeted guests and assisted in locating merchandise and by listening to the needs of guests and accurately recommended products
  • Actively stayed informed about latest sales offerings and programs
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Answered phone calls and assisted guests by providing information on items in stock, promotions and store hours
  • Maintained the store by regular cleaning and disinfecting to help protect guests and other team members from COVID-19

Nanny

The Baron Family
08.2018 - 07.2020
  • Lovingly cared for 4 children ranging in age from 2 months to 5 years old for about 2 years
  • Provided a nurturing and positive environment for children's social and emotional development
  • Developed schedules and routines and recorded children's naps, meals/bottles, and diaper changes
  • Planned daily educational activities that can improve speech and language development, motor development, and emotional and social well-being of children such as reading/story telling, sensory bins, cooking, crafts (etc)
  • Kept in touch with parents regularly throughout the day to update about children's daily activities and behaviors

Education

Bachelor of Arts -

Wayne State University
Detroit, MI
05.2025

Associate of Science -

Washtenaw Community College
Ann Arbor, MI
05.2020

Skills

  • Strong communication skills with the ability to maintain interpersonal relationships
  • Strong attention to details, organization, time-management and problem solving skills
  • HIPAA Compliant
  • Familiar with Augmentative Communication Devices
  • Autism Spectrum Disorder Knowledge
  • Prompting and Fading Strategies
  • Data Collection

Certification

American Red Cross Adult and Pediatric First Aid/CPR/AED training - August 2023

Timeline

Behavior Technician

Centria
07.2023 - Current

Lofts at 629/Market District Lofts Resident Relati

MRN
02.2022 - 07.2023

Nanny

The Dolega Family
07.2020 - 02.2022

Beauty Sales Associate

Target
09.2018 - 07.2020

Nanny

The Baron Family
08.2018 - 07.2020

Bachelor of Arts -

Wayne State University

Associate of Science -

Washtenaw Community College
Rachel Harding