Rachel Harris

• Greeted customers and provided product information.
• Assisted with the training of new sales associates.
• Provided customer service to ensure satisfaction.
• Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
• Supervised a team of sales associates on daily tasks and operations.
• Managed inventory levels by placing orders as needed.
• Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
• Monitored stock levels, identified discrepancies, and reported them to management.
• Performed cashier duties when needed during peak times or shortages in personnel.
• Maintained neatness and cleanliness throughout the store environment.

• Managed opening and closing procedures of the store, including cash handling.
• Trained and supervised sales associates on customer service standards and operational procedures.
• Inspected merchandising displays for accuracy and neatness.
• Greeted customers to determine wants or needs.
• Cleaned shelves, counters and tables to maintain organized store.
• Answered store and merchandise questions and led customers to wanted items.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Watched for and recognized security risks and thefts to prevent or handle situations.

• Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
• Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
• Monitored performance of crew members in the field, providing feedback and guidance when needed.
• Ensured that all safety protocols were followed during training sessions.
• Instructed new team members on correct procedures for operations.
• Provided constructive feedback and one-on-one coaching to employees.
• Stayed up to date on requirements of all team positions to optimize training.
• Delivered group and individual needs-based training to personnel.
• Assisted in creating a motivational atmosphere that encouraged team growth.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.

• Proven ability to develop and implement creative solutions to complex problems.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Provided professional services and support in a dynamic work environment.
• Excellent communication skills, both verbal and written.
• Identified issues, analyzed information and provided solutions to problems.
• Paid attention to detail while completing assignments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Diligent and resourceful in a fast paced and often chaotic situations.

Professional, polite and calm when faced with challenging customer interactions.

Fast thinking and efficient at all times in an ever changing work environment.

• Excellent communication skills, both verbal and written.
• Provided professional services and support in a dynamic work environment.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Identified issues, analyzed information and provided solutions to problems.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.