Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Additional Experience
Timeline
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Rachel Henrikson

Abington,MA

Summary

Results-driven hospitality professional with expertise in event production and vendor management. Track record of effective contract negotiation, logistics coordination, and superior client service. Proficient in budget oversight and resource management to achieve exceptional event outcomes. Committed to integrating current industry trends into event planning processes.

Overview

2026
2026
years of professional experience

Work History

Owner

Rachel The Dog Walker
2022 - Current
  • Delivered comprehensive dog walking and boarding services across South Shore Massachusetts.
  • Cultivated strong client relationships, enhancing loyalty and generating referrals.
  • Managed all financial operations, including budgeting and tax reporting.
  • Oversaw daily business operations to ensure seamless service delivery.
  • Implemented efficient processes to elevate customer satisfaction levels.

Event Producer & Wedding Planner

The Red Lion Inn
01.2022 - 01.2023
  • Collaborate with corporate and social event clients, assess event needs, and create indelible experiences that bring visions to life for events of all sizes. Consistently produce multiple events per month, predominantly weddings.
  • Schedule meetings with prospective guests, site visits, and offer insight on how to utilize the space creatively.
  • Meet with clients, design various packages, and generate quotes based on budgets.
  • Negotiate and execute contracts and manage all payments.
  • Coordinate all vendor services for each event.
  • Serve as the main point of contact between the client and contracted vendors on the day of the event.
  • Work with clients to bring their vision to life.
  • Collaborate with the chef to build menus based on client preferences.
  • Promoted to the position by the same owners of The Catered Affair.

Venue Operations Manager

The Catered Affair at the Institute for Contemporary Art
01.2018 - 01.2022
  • Orchestrated all aspects of catering for internal events ranging from intimate gatherings to large-scale parties. Liaised with the senior team to define the vision of events, allocated resources, and executed each stage of planning. Regarded as the main point of contact for vendors and staff throughout the life cycle of events.
  • Served as a liaison between the museum and catering company facilitating services.
  • Actively served current clientele while prospecting for new clients.
  • Coordinated staff for events.
  • Directed staff during events and handled client communication on behalf of ICA.
  • Utilized analytical skills to solve problems with efficiency.
  • Rebranded the ICA café while ensuring quality food service standards were met.
  • Trained, mentored, and coached café staff with best practices and organizational expectations.
  • Reviewed historical sales data, identified trends, and generated reports.
  • Conducted weekly inventory to control food costs and mitigate waste.
  • Executed a plan to bridge the communication gap between the museum and catering team.
  • Tasked with troubleshooting and resolving many issues between the two entities.

Concierge & Main Receptionist at Goodwin Procter LLP

Goodwin Law
01.2016 - 01.2018
  • Executed an array of administrative functions with accuracy and precision. Served as a key point of contact for an 1,100+ employee law firm. Warmly greeted clients and professionals upon arrival and directed guests to the appropriate party. Demonstrated the ability to use discretion with high profile cases.
  • Collaborated with the Operations team to orchestrate events.
  • Arranged guest transportation to and from events.
  • Served as the evening Main Receptionist, as well as the point of contact for building emergency procedures.
  • Immediately promoted due to proficiency for leadership and accountability.
  • Selected to participate in Management Training in Charlotte, NC.

Education

Bachelor of Arts - Arts Management

Columbia College Chicago
Chicago, IL

Skills

  • Client experience management
  • Staff training and mentorship
  • Team collaboration
  • Planning and logistics
  • Vendor management
  • Analytical skills
  • Procurement strategies
  • Project timelines
  • Complex problem solving
  • Customer relations
  • Relationship building
  • Verbal and written communication

Hobbies and Interests

Animal Care: I have been an advocate in animal welfare since my days in college. I fostered and adopted dogs from PAWS Chicago.

Music has been my biggest passion. Becoming a music supervisor for film/tv has been a dream of mine. I am big fan of following scores and music accompaniments for film and can I have been a piano player since Elementary School. I have studied classical piano and was enrolled in Honors Piano in High School. I was Drum Major in the Hanover High School Marching Band, where I played alto sax and bassoon.

Film: Watching re watching film.

Travel: Not only do I love to travel, but I love to do what the locals do; eat!,

Licensed Scuba Diver: I dive shipwrecks and reefs. I was the captain of the swim team and have always been drawn to the ocean.

Languages

English
Native or Bilingual
Spanish
Limited Working

Additional Experience

Union Square Hospitality/Danny Meyer Restaurants, Sr. Account Executive & Research Planner, 2015 – 2016

  • Presented an exemplary dining experience to high profile guests.
  • Demonstrated the ability to handle large parties in fine dining establishments.
  • Offered restaurant tours to prospective guests.
  • Assisted with space planning and allocation for events.
  • Completed extensive research for marketing promotions aimed at increasing fine dining revenue.
  • Offered services to the only Danny Meyer restaurant located outside New York.

Timeline

Event Producer & Wedding Planner

The Red Lion Inn
01.2022 - 01.2023

Venue Operations Manager

The Catered Affair at the Institute for Contemporary Art
01.2018 - 01.2022

Concierge & Main Receptionist at Goodwin Procter LLP

Goodwin Law
01.2016 - 01.2018

Bachelor of Arts - Arts Management

Columbia College Chicago

Owner

Rachel The Dog Walker
2022 - Current