Rachel Hillstrom
Pittsburgh,PA
Summary
Senior Software Engineer with extensive experience in Ruby on Rails and TypeScript, specializing in platform security and user satisfaction. Demonstrated ability to lead product development projects and mentor junior developers. Expertise in integrating advanced technologies, including AI chatbots, to enhance innovation and operational efficiency. Achievements include delivering solutions that markedly increase user engagement.
Overview
9
9
years of professional experience
Work History
Senior Software Engineer
VergeSense
04.2024 - 08.2025
- Developed and maintained analytics platform features using React, TypeScript, and Ruby on Rails.
- Implemented report-saving system to improve customer access to frequently used reports.
- Added new metrics with occupancy intelligence data for superior analytical insights.
- Integrated AI chatbot with ChatGPT to streamline natural language queries.
- Conducted research projects to estimate effort and costs for feature development.
- Participated in on-call rotation to support customer needs and ensure application stability.
Senior Software Engineer
Drizly, an Uber company
New York
08.2021 - 04.2025
- Developed and maintained features for consumer website and backend API using React, Next.js, TypeScript, and Ruby on Rails.
- Integrated Twilio's Verify API for customer phone number verification.
- Led implementation of Forter fraud prevention to enhance login security against account takeovers.
- Migrated critical components of consumer website from Ruby on Rails to Next.js application.
- Upgraded application infrastructure to bolster platform security.
- Mentored junior developers to support technical growth and collaborative contributions.
- Participated in Drizly's Leadership development program to refine leadership abilities.
- Conducted research projects and contributed to architectural decision-making for applications.
Full-Stack Developer
Endear
New York
05.2020 - 08.2021
- Worked on a retail CRM web app using TypeScript, React, and SQL.
- Migrated a marketing site to a Next.js app with Prismic, allowing easier site updates.
- Implemented new OAuth authentication, improving the user login experience for the retail CRM web app.
- Developed new architecture for POS integrations, standardizing data across multiple platforms.
Junior Developer
MZ Wallace
New York
02.2017 - 03.2020
- Maintained, refactored, debugged, and added new features to a busy e-commerce website built on Salesforce Commerce Cloud.
- Created and maintained a front-end automated user acceptance test suite
- Worked on an international website launch supporting currencies for more than 60 locales.
- Created and maintained transactional emails (using HTML/CSS) to provide customers with needed information and lessen the load on customer service agents.
- Developed triggers in Netsuite to send emails automatically to customers at different points during their retail journey.
- Maintained integrations with Email systems, checkout provider, Netsuite, and Cybersource.
- Built an integration with the TaxJar API to improve our tax calculation & collection abilities
- Developed an internal credit management system with Vue.js to allow customer service agents to view and make changes
Education
Grace Hopper Program at FullStack Academy - JavaScript Web Development
FullStack Academy
New York, NY07.2016
B.S. - Child and Family Studies
Indiana University of PA
Indiana, PA01.2012
Skills
- TypeScript and JavaScript
- React and Nextjs
- Nodejs
- Ruby on Rails
- HTML and CSS
- PostgreSQL and TimescaleDB
- Vite
- Communication skills
- Product development
- Customer support
- Requirements gathering
- Amazon Web Services
- API Development
- Team Mentoring
Timeline
Senior Software Engineer
VergeSense
04.2024 - 08.2025
Senior Software Engineer
Drizly, an Uber company
08.2021 - 04.2025
Full-Stack Developer
Endear
05.2020 - 08.2021
Junior Developer
MZ Wallace
02.2017 - 03.2020
Grace Hopper Program at FullStack Academy - JavaScript Web Development
FullStack Academy
B.S. - Child and Family Studies
Indiana University of PA
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