Rachel Hinton
Lancaster,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Claims Processor
Automobile Club of Southern California
Valencia, CA
07.2021 - 02.2024
- Coordinated and planned investigations of claims to confirm compensability and coverage.
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
- Communicated with policyholders to explain claim decisions and answer inquiries.
- Identified and flagged suspicious claims for further investigation.
Warehouse Sorter
Amazon
Valencia, CA
11.2022 - 11.2023
- Sorted parcels according to postcode destinations.
- Inspected packages for signs of damage or tampering.
- Utilized hand-held scanning devices to track package movements.
Patient Care Technician
Henry Mayo Newhall Hospital
Santa Clarita, CA
07.2017 - 07.2021
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Responded to bell or light signal calls to assist patients with needs.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Education
Bachelor of Science - Healthcare Management
University of Antelope Valley
Lancaster, CA04-2020
Skills
- Claims review
- Policy interpretation
- Medical terminology
- Claims investigation
- Documentation
- Organizing and prioritizing work
Timeline
Warehouse Sorter
Amazon
11.2022 - 11.2023
Claims Processor
Automobile Club of Southern California
07.2021 - 02.2024
Patient Care Technician
Henry Mayo Newhall Hospital
07.2017 - 07.2021
Bachelor of Science - Healthcare Management
University of Antelope Valley