Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Work Availability
Quote
Timeline
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Rachel Hofmeister

Oncology Coder
Louisville,KY

Summary

Competent Medical Coder with 13 years of experience in handling wide variety of medical coding, billing and revenue cycle tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Eager to contribute to team success and motivated to grow, learn and excel coding experience to the next level. Winning attitude that easily adapts to the forever changing industry.

Overview

11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Oncology/Hematology Medical Coder

Norton Healthcare
Louisville, KY
06.2018 - Current
  • Reviewed outpatient, observation and inpatient records to interpret documentation to identify diagnoses and professional charges
  • Identified and resolved pre-bill edits, denial edits, CCI Edits, MUE's with scrubbers, 3m encoders, LCD and NCD's
  • Applied official coding conventions and rules from AMA and CMS
  • Queried physicians on documentation questions
  • Reviewed Revenue Integrity audits for charge reconciliation and look at documentation for accurate charge capture
  • Added ICD 10, CPT, HCPCS and modifiers as documented
  • Implemented performance improvement strategies and plans to promote continuous improvement

Oncology and Obstetrics Medical Coder

Baptist Healthcare
Louisville, KY
05.2016 - 06.2018
  • Reviewed documentation for specificity, accuracy and all components present according to compliance guidelines
  • Track monthly coding and documentation trends
  • Communicated with physicians and office managers to clarify what is needed in documentation for optimal compliant payment and to resolve epic issues
  • Trained colleagues on EPIC for their new companywide transition into EPIC
  • Used Denials Collector background to track denials and documentation trends for prevention and education
  • Worked with compliance and management to identify and resolve coding documentation and education issues
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

DMU Medical Insursnce Collections

Norton Healthcare
Louisville, KY
01.2014 - 05.2016
  • Identified root cause of denials to provide plans for denial resolution.
  • Processed billing calls, insurance verification and answered questions from patients
  • Trained and mentored new team members
  • Supported physicians and office managers in improving documentation maximize reimbursement on drugs and to resolve authorization denials due to coding errors
  • Tracked and resolved trends
  • Mentored collectors on coding guidelines which helped reduce unnecessary appeals
  • Identified and bridged gap between coding and collection departments
  • Appeal coding claim denials with LCD's and supporting guidelines along with other denial types
  • Created healthy office activities as department health ambassador

Denial Specialist

Fresenius Medical
Louisville, KY
08.2010 - 06.2012
  • Identified root cause of denials to provide plans for denial resolution.
  • Contacted clients to collect information and communicate disposition of case, documenting interactions regarding eligibility, verification of benefits and claims payment status
  • Resubmitted claims after editing to achieve financial targets
  • Kept current with dialysis specialty guidelines, billing and Medicare eligibility requirements
  • Worked on account collections, billing, corrections, written appeals, address denials and insurance verification
  • Setup facilities on payer websites, explain insurance benefits to patients, contact patients for insurance updates

Education

Medical Coding Diploma - Medical Coding

ATA College
Louisville, KY
08.2006 - 06.2007

Skills

    Oncology/Hematology Coding

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Accomplishments

  • Identified HIPPA violations in chart for correction and education
  • Identified coding trend that resolved payment discrepancies and resulted in $25,940.40 in monthly clean claim payments
  • Resolved insufficient kidney disease documentation trend
  • Found merger facility that had been out of network for 8 months. Worked with corporate to get it in-network and stop our patients from having to go to a facility 40 miles away

Software

EPIC

3M Encoder

Zirmed

Meditech

Certification

CPC

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Oncology/Hematology Medical Coder

Norton Healthcare
06.2018 - Current

Oncology and Obstetrics Medical Coder

Baptist Healthcare
05.2016 - 06.2018

DMU Medical Insursnce Collections

Norton Healthcare
01.2014 - 05.2016

Denial Specialist

Fresenius Medical
08.2010 - 06.2012

Medical Coding Diploma - Medical Coding

ATA College
08.2006 - 06.2007
Rachel HofmeisterOncology Coder