Rachel Hogbin
Conway
Summary
Dependable assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
5
5
years of professional experience
Work History
Office Support Staff Member
Sissy's Log Cabin
08.2016 - 03.2020
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Served as corporate liaison for finance, IT, and marketing departments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Maintained inventory of office supplies and placed orders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased customer service success rates by quickly resolving issues.
- Performed wide-ranging administrative, financial and service-related functions.
- Trained and supervised employees on office policies and procedures.
Medical Receptionist
The Vision Center
04.2015 - 08.2016
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma -
Monticello High School
Monticello, ARNo Degree - General Studies
University of Arkansas At Monticello
Monticello, ARSkills
- Schedule management
- Patient charting
- Medical terminology
- Administrative support
- Multi-line telephones
- Calendar management
- Customer relations
- Problem-solving
- Organization
- Document preparation
- Task prioritization
- Basic accounting
Timeline
Office Support Staff Member
Sissy's Log Cabin
08.2016 - 03.2020
Medical Receptionist
The Vision Center
04.2015 - 08.2016
High School Diploma -
Monticello High School
No Degree - General Studies
University of Arkansas At Monticello
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