Summary
Overview
Work History
Education
Skills
Certifications Courses
References
Timeline
BusinessDevelopmentManager
Rachel Hone

Rachel Hone

Smyrna

Summary

Motivated and dynamic professional | Experience in account management and project management across the healthcare and nonprofit sectors | Proven success in managing the full sales lifecycle, from prospecting and lead generation to recruiting and talent placement | Expertise in community initiatives and health reform projects, including securing funding and driving service improvements | Skilled in building stakeholder relationships, contract negotiation, and exceeding KPIs | Eager to leverage a mix of sales, recruiting, and project management experience to drive impactful outcomes and support organizational goals.

Overview

8
8
years of professional experience

Work History

Account Manager

Hope Builders
Orange County
07.2024 - Current
  • Spearheaded the full sales and recruitment cycle in the healthcare and behavioral health industries, generating and closing employer partnerships for workforce placement programs.
  • Developed and nurtured relationships with CEOs, HR teams, and key stakeholders at partner companies, consistently exceeding partnership and placement KPIs.
  • Conducted prospecting, lead generation, cold outreach, and discovery calls to secure new job opportunities for program graduates.
  • Negotiated placement terms and contracts, balancing employer needs with mission-based pricing models.
  • Recruited, screened, and matched candidates (medical assistants and behavioral technicians) to open roles, coordinating interviews, and managing communication throughout the hiring process.
  • Delivered ongoing account support and follow-up, ensuring high satisfaction, repeat business, and program retention.
  • Collaborated cross-functionally with internal teams to improve training, candidate readiness, and employment outcomes.
  • Utilized CRM tools to track client interactions, sales opportunities, and account history.

Key Achievements:

  • Consistently surpassed targets in employer acquisition and candidate placements.
  • Closed high-value partnerships across two industries with leading healthcare providers and behavioral clinics in the covered region.

Community Access Facilitator

Donegal Community Inclusion Training Services
County Donegal
06.2020 - 03.2024
  • Designed and implemented health promotion programs within Ireland’s public health system, ensuring alignment with national policies, and quality assurance standards.
  • Built strong collaborations with community stakeholders and healthcare professionals to support sustainable, community-centered health initiatives.
  • Led service-wide educational projects focused on improving the health literacy and well-being of service users through targeted outreach and behavior-change strategies.
  • Played a central role in securing €900,000 in grant funding to implement service reform programs across five counties.
  • Facilitated region-wide consultations and stakeholder engagement sessions to identify priority health needs, and guide program development.
  • Planned and executed large-scale events and workshops across multiple counties, engaging diverse audiences in health-related initiatives.
  • Monitored and evaluated program outcomes to ensure effectiveness, relevance, and continuous improvement.
  • Created a wide variety of educational and promotional materials, including pamphlets, handbooks, and presentations, using platforms such as Microsoft Word, Excel, iMovie, Canva, and Prezi.
  • Leveraged social media and digital marketing strategies to promote initiatives, raise awareness, and increase program participation.

Project Officer

Donegal Community Inclusion Training Services
County Donegal
09.2017 - 06.2020
  • Led the development and execution of organization-wide health education initiatives aimed at empowering service users to make informed decisions about their health and well-being.
  • Co-led a cross-functional project team that successfully secured €900,000 in funding through strategic proposals for health reform programs spanning five counties.
  • Designed and implemented a comprehensive health promotion strategy that drove measurable improvements in health knowledge, attitudes, and behaviors among service users, staff, and senior management.
  • Facilitated large-scale, multi-county stakeholder consultations to identify regional health priorities and inform service reform strategies, including the planning and execution of high-impact community engagement events.
  • Created a wide range of educational and promotional materials—booklets, videos, pamphlets, and presentations—tailored to diverse audiences within the health service sector.
  • Applied targeted marketing and outreach strategies to maximize awareness and participation in health initiatives, resulting in increased engagement and program success.

Education

MASTER OF ARTS - HEALTH PROMOTION

National University of Ireland
Galway, Ireland
11.2017

BACHELOR OF SCIENCE - BIOLOGY

California Polytechnic State University
San Luis Obispo, California
12.2015

Skills

  • Client Relationship Management
  • Full-Cycle Sales & Recruiting (includes Sales Process Management & Talent Placement)
  • Lead Prospecting & Market Research
  • Contract Negotiation
  • Sales Target Achievement
  • Consultative Selling & Active Listening
  • CRM & ATS Software Proficiency
  • Program Development & Quality Assurance
  • Stakeholder & Community Engagement
  • Event Planning & Consultation Facilitation
  • Marketing Techniques & Social Media Outreach
  • Communication & Interpersonal Skills

Certifications Courses

Butler Street - Becoming the Only Choice - Sales Effectiveness Course

References

References available upon request.

Timeline

Account Manager

Hope Builders
07.2024 - Current

Community Access Facilitator

Donegal Community Inclusion Training Services
06.2020 - 03.2024

Project Officer

Donegal Community Inclusion Training Services
09.2017 - 06.2020

MASTER OF ARTS - HEALTH PROMOTION

National University of Ireland

BACHELOR OF SCIENCE - BIOLOGY

California Polytechnic State University
Rachel Hone