Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Howell

Summary

Skilled team player with a strong background in a fast paced office environment. Works well independently to handle assignments and always ready to learn and take on new challenges. Quick learner with good computer abilities.

Overview

17
17
years of professional experience

Work History

3PL Partner and Customer Assurance Associates

Averitt
04.2023 - Current

Manage the full book of business for assigned clients.

Onboard new clients to ensure a seamless start up.

Monitoring of Accounts Receivables for assigned clients and address any issues to ensure prompt payment.

Proactively address any service issues with Operational Leadership.

Present and negotiate pricing proposals for new clients and price increases for existing business, as needed.



Customer and Sales Assurance Leader

Averitt
01.2015 - 04.2023

Manage Basic Sales training for new associates.

Led team that supports day-to-day activities for all Directors of Corporate Business Development.

Assist in securing Retail related customers.

Manage sales systems and tools for the company, including programming as testing as needed.

Review all potential sales leads for viability.

Billing Training Leader and Associate

Averitt
07.2007 - 01.2015

Responsible for accurate and timely entry of all freight bills into appropriate systems each evening.

Responsible for training new associates on billing systems.

Provided continued training to ensure accuracy standards were being met.

Compile and review reports to verify problem areas to address and provide continued coaching to associates.


Education

LPN Diploma - Nursing

Tennessee College of Applied Technology
Livington, TN
08.2012

Bachelor of Science - Business, Management Information Systems

Tennessee Technological University
Cookeville, TN
12.2010

Skills

Knowledgeable in Microsoft Excel

Team Player

Adaptable

Oral and written communication

Data Entry

Building customer relationships

Timeline

3PL Partner and Customer Assurance Associates

Averitt
04.2023 - Current

Customer and Sales Assurance Leader

Averitt
01.2015 - 04.2023

Billing Training Leader and Associate

Averitt
07.2007 - 01.2015

LPN Diploma - Nursing

Tennessee College of Applied Technology

Bachelor of Science - Business, Management Information Systems

Tennessee Technological University
Rachel Howell