Rachel Hubbard
Newton,NC
Summary
High-energy Lead Teacher focused on improving teaching strategies and student understanding of the material. Eager to help struggling students excel. Skilled at turning behavioral issues around into productive and happy pupils. Willing and eager to learn new skills. I am dedicated to helping my team succeed.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Teacher
The Goddard School
05.2023 - Current
- Supervise, protect, and love children in my care.
- Co-managed Bridge classroom.
- Care for 14 to 16 children.
- Implementation of weekly lessons.
- Communicate with parents in person, via phone and app.
Child Care Teacher
Sherrills Ford Learning Academy
06.2022 - 03.2023
- Supervised, protected, and loved children in my care.
- Managed Pre-K classroom and Two-year-old classroom.
- Cared for 10 to 15 children.
- Planned and implemented weekly lessons.
- Communicated with parents in person, via phone, and HiMama app.
Virtual Administrative Assistant
Movement Mortgage
09.2020 - 03.2022
- Daily use of computer.
- Experience including, but not limited to Outlook, Zoom, DataVerify, DocuSign, Google Sheets, Word, Excel and various other programs and websites relating to the mortgage industry.
- Assisted in verifying employment of clients.
- Ordered titles and appraisals.
- Supported Loan Officer and Loan Officer Assistant as needed.
Stay at home mom/homemaker
Self employed
12.2017 - 09.2020
- Managed household including finances, supplies and schedules.
- Assisted in conflict resolution.
- Scheduled, kept track of and transported children to appointments.
- Taught children about respect, love, compassion, courage and many other topics.
- Homeschooled daughter through 2nd, 3rd and 4th grades.
Childcare Provider
Mini Academy
12.2016 - 12.2017
- Supervised, protected and loved children in my care.
- Managed a Pre-K classroom and a Two year old classroom.
- Cared for 10 to 15 children at a time.
- Planned and implemented weekly lessons.
- Communicated with parents in person, over the phone and via HiMama app.
Front Office Assistant/Cashier
Food Lion
09.2016 - 11.2016
- Prepared deposits daily.
- Counted cash and balanced safe.
- Processed Western Union and Money Order transactions.
- Answered multi line phone.
- Provided customer service.
- Distributed cash to cashiers as needed.
- Kept up with lottery sales, CoinStar and various other machines and sales.
Stay at home mom/homemaker
Self employed
01.2012 - 09.2016
- Managed household including finances, supplies and schedules.
- Assisted in conflict resolution.
- Scheduled, kept track of and transported children to appointments.
- Taught children about respect, love, compassion, courage and many other topics.
- Homeschooled daughter through 2nd, 3rd and 4th grades.
Receptionist
Staffmark/Community Based Services
05.2011 - 01.2012
- Screened and directed calls on a multi line phone.
- Used copy and fax machine.
- Sorted and distributed incoming mail.
- Collected, weighed and mailed outgoing mail.
- Greeted and interacted with clients both in person and over the phone.
- Daily use of computer software including Word, Excel various government databases.
Unemployed
Unemployed
10.2010 - 05.2011
Front Desk Supervisor/Night Auditor
Cumberland Inn & Suites
09.2009 - 10.2010
- Assisted in training employees.
- Assisted with scheduling.
- Ensured all employees maintained a professional appearance and attitude at all times.
- Balanced cash drawer at beginning and end of shift.
- Received and processed payments.
- Checked guests in/out.
- Answered guest inquiries, provided recommendations and directions for restaurants, activities, etc.
- Taking reservations over the phone.
- Answered and transferred calls on a multi line phone.
- General office work.
Sales Department Manager
Cumberland Inn & Suites
03.2009 - 09.2009
- Daily interaction with customers in person, on the phone and via the internet.
- Experience with Microsoft Word, Excel, Publisher, PowerPoint, Outlook and Access.
Data Entry/Scanner
CSC
06.2008 - 01.2009
- Handling of confidential information.
- Entered information into government databases via typing and scanning.
- Reviewed accuracy of scanned information.
Data Entry Clerk
KCC/ State Department
06.2007 - 06.2008
- Handling of confidential information.
- Entered information into government databases via typing and scanning.
Data Entry Clerk/Document Triage
CSC
06.2006 - 04.2007
- Responsible for entering information into government databases.
- Handling of confidential information.
- Handling of 40-80 files per shift.
Front Desk Agent
Cumberland Inn & Suites
08.2003 - 06.2006
- Assisted in training of 5 new employees.
- Balanced cash drawer at beginning and end of shift.
- Received and processed payments.
- Checked guests in/out.
- Answered guest inquiries, provided recommendations and directions for restaurants, activities, etc.
- Took reservations over the phone.
- Answered and transferred calls on a multi line phone.
Education
Bachelor's - Middle School Education
University of The Cumberlands
Williamsburg, KY01.2006
Skills
- Microsoft Office 365
- Customer Service
- Copy Machine
- Filing
- Typing
- Teaching
- Front Desk
- Time Management
- Databases
- Office Administration
- Childcare
- Curriculum Development
- Multi-line Phone Systems
- DocuSign
- Workday
- Windows
- Leadership
- Safety Protocols
- Staff Development
- Lesson Planning
- Inquiry-based learning
- Core Curriculum and Standards
- Student assessment
Relocation
- Denver, NC, Catawba County
- Newton, NC
Assessments
- Office manager, Proficient, 04/01/22, Scheduling and budgeting
- Scheduling, Proficient, 03/01/22, Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Spreadsheets with Microsoft Excel, Proficient, 04/01/22, Knowledge of various Microsoft Excel features, functions, and formulas
- Attention to detail, Proficient, 03/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
- Customer service, Proficient, 03/01/23, Identifying and resolving common customer issues
- Customer focus & orientation, Proficient, 03/01/22, Responding to customer situations with sensitivity
- Sales skills, Proficient, 12/01/23, Influencing and negotiating with customers
- Social media, Proficient, 03/01/22, Knowledge of popular social media platforms, features, and functions
- Filing & organization, Proficient, 03/01/22, Arranging and managing information or materials using a set of rules
- Call center customer service, Proficient, 03/01/23, Demonstrating customer service skills in a call center setting
- Basic computer skills, Proficient, 03/01/23, Performing basic computer operations and troubleshooting common problems
- Administrative assistant/receptionist, Proficient, 04/01/22, Using basic scheduling and organizational skills in an office setting
- Working with MS Word documents, Proficient, 03/01/22, Knowledge of various Microsoft Word features, functions, and techniques
- Administrative support professional fit, Proficient, 09/01/23, Measures the traits that are important for successful administrative support professionals
Personal Information
Title: Customer Service/Office Administration
Certification
- First Aid - November 2023 to November 2025
- CPR - November 2023 to November 2025
Hobbies
My hobbies include reading, baking with my six-year-old son, home spa days with my twelve-year-old daughter, studying my Bible, and sleeping. Though, I don't get to do much reading or sleeping these days.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Lead Teacher
The Goddard School
05.2023 - Current
Child Care Teacher
Sherrills Ford Learning Academy
06.2022 - 03.2023
Virtual Administrative Assistant
Movement Mortgage
09.2020 - 03.2022
Stay at home mom/homemaker
Self employed
12.2017 - 09.2020
Childcare Provider
Mini Academy
12.2016 - 12.2017
Front Office Assistant/Cashier
Food Lion
09.2016 - 11.2016
Stay at home mom/homemaker
Self employed
01.2012 - 09.2016
Receptionist
Staffmark/Community Based Services
05.2011 - 01.2012
Unemployed
Unemployed
10.2010 - 05.2011
Front Desk Supervisor/Night Auditor
Cumberland Inn & Suites
09.2009 - 10.2010
Sales Department Manager
Cumberland Inn & Suites
03.2009 - 09.2009
Data Entry/Scanner
CSC
06.2008 - 01.2009
Data Entry Clerk
KCC/ State Department
06.2007 - 06.2008
Data Entry Clerk/Document Triage
CSC
06.2006 - 04.2007
Front Desk Agent
Cumberland Inn & Suites
08.2003 - 06.2006
Bachelor's - Middle School Education
University of The Cumberlands
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